We've sent you an email so you can complete your subscription. Lovely swimming pools, Poor variety of food. The mini bar was stocked up with cold drinks, water and beersall replaced daily. After reviewing your info well contact you as soon as possible. The hotel was fully booked but did not feel crowdy. Our website uses cookies to improve your tui experience. Pool areas , dining experience, very clean. Cleaners were brilliant at keeping the important areas always clean. Stayed in one of the suites with its own swimming pool with amazing seaside views. The hotel staff was excellent, they were absolutely lovely with the kids and with us. Yes, a continental breakfast is served in Clubhotel Riu Gran Canaria Maspalomas. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. If we find any, we delete them and, if necessary, take action against whoever is responsible. Yes, there is parking available for guests of Clubhotel Riu Gran Canaria. 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See gov.uk/travelaware and follow @FCDOtravelGovUK on Twitter and Facebook.com/FCDOtravel - for the latest general FCDO travel advice, including coronavirus travel guidance, security and local laws, and passport and visa information. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didnt actually stay there. Our room was lovely, ground floor garden view. Lastly, our suite happened to be under their main restaurant. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Additional charge, 24-hour front desk, Air conditioning, Family rooms, Non-smoking rooms. Location is excellent. Urb. Entertainment at our hotel in Gran Canaria is guaranteed, thanks to the program we have prepared for the entire family. The onsite wellness facilities include a wellness centre. Yes, Clubhotel Riu Gran Canaria Maspalomas provides laundry. Close, Our top deals tailored to you, straight to your inbox >Sign up for offers. All rights reserved. , Double Room with Garden View (2 Adults + 1 Child), What was the highlight of Hotel Riu Gran Canaria. the food was great, however the meat dish were tough. All hot drinks are machine based, not a single bar where to order barista-like coffee (I was willing to pay myself for one!). If you booked through us and want to leave a review, please sign in first. Cancellation and prepayment policies vary according to accommodations type. ATOL protection does not apply to the other holiday and travel services listed on this website. Picked a standard room although very clean and no problem a refurbishment would take up to Five Stars Hotel. Just back from the Riu and enjoying good memories of a long awaited beach holiday. See gov.uk/foreign-travel-advice - for FCDO travel advice about individual destinations. Some of the flights on this website are also financially protected by the ATOL scheme, but ATOL protection does not apply to all flights. The Hotel Riu Gran Canaria is the ideal hotel for a trip with your family or your friends. See Travel Aware page - for travel advice from TUI. This wonderful hotel comprises elegantly-appointed guest rooms, suites and apartments, meeting the needs of every type of traveller. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: The Civil Aviation Authority. This service may contain translations powered by Google. Also the first love music we have seen for months. This 4-star hotel offers a terrace. Find a cancellation policy that works for you. Plaza Mayor offers guests to enjoy European, Mediterranean and Spanish cuisine. The red wine was watery and the mixers were on a pump, hardly any fizz and not great taste. They did not immediately offer to transfer our luggage and we ended moving it ourselves. Additional charge, Smoke alarms, Security alarm, 24-hour security, Safe, Swimming pool, Swimming pool, Kids' pool, Fitness, Massage chair, Steam room, Spa facilities, Beauty services, Beach umbrellas, Beach chairs/Loungers, Pool/Beach towels, Waterslide, Outdoor pool (year-round), Outdoor pool, Massage Booking.com does not accept responsibility or liability for any reviews or responses. Great pools, fantastic live music, brilliant food variety, decent drinks, value for money , friendly and helpful staff. Very well kept grounds and public areas. Very little choice. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. An Accommodation may choose to reply to a review. Ear plugs are a must if you are going to stay in one of those. Contributions should be travel related. Registered address: Wigmore House, Wigmore Lane, Luton, Bedfordshire, United Kingdom, LU2 9TN, About TUI MyTUI app Cookies Notice Manage Cookie Preferences Privacy Notice Terms & conditions Ways to Pay Media Centre Travel Jobs Affiliates Discover Google Play Store App Store for Ios Travel Money Holiday Budget Calculator TUI Group document.getElementById("copyRightYear").innerHTML = "© "+new Date().getFullYear() + " TUI Group"; First Choice Holiday Brochures Holiday Weather Holiday Competitions. Also the cleaning staff for our room left cleaning rags and on the last clean seemed to help themselves to a drink from our mini fridge- either that or left an empty can in our newly clean room. That being said this Riu as well as all the Riu hotels we have stayed with has lived up to its promise of a fun and happy holiday and given the chance, we would return! Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Not great foodwise. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. Lovely restaurants closeby if you fancy a night out. 3 days are enough before getting bored with them. Terms and conditions It served the purpose that was to stay in Gran Canaria over night but was expensive for what we got. The details of the hotel said that all toiletries were included but all we had were 2 little soap bars and shower gel! Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: The Foreign,Commonwealth and Development Office has, Grand Palladium White Island Resort & Spa, Ibiza, Princesa Yaiza Suite Hotel Resort, Lanzarote, Bahia Principe Sunlight Costa Adeje, Tenerife, King Evelthon Beach Hotel & Resort, Paphos, Parrotel Aqua Park Resort, Sharm-el-Sheikh, Hawaii Caesar Palace Hotel & Aqua Park, Hurgarda, Titanic Palace Spa and Aqua Park, Hurgarda, Jupiter Albufeira Hotel - Family & Fun, Algarve, Be Live Family Palmeiras Village, Algarve, Hilton Vilamoura As Cascatas Golf Resort & Spa, Algarve, Holiday World Polynesia Hotel, Costa del Sol, Long Beach Resort Hotel & Spa Deluxe, Antalya, up-to-date advice on staying safe and healthy abroad. This website will provide you with information on the protection that applies in the case of each flight before you make your booking. The rooms were cleaned daily with fresh towels. The hotel is situated just 100 metres away from links to the public transport network. Also hotel grounds (rooms/corridors/main grounds) were old and dated. All the staff are wonderful and polite. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Pillows awful; glass door to bathroom very bad idea; reading lights beside bed not good; minibar service lady frequently opening door before breakfast without waiting very irritating; lack of replenishment of stocks on days when we stopped her also irritating; could have done with English language non-news tv channelsor a printed guide on how to find them. With over 225,000 hotels in our database, no other source compares to our depth of information. Great locations and deals for every budget. This place needs a face lift. Clubhotel Riu Gran Canaria offers cots, child care and a mini club for guests travelling with children. Serving staff in restarurants & bars very good. The Foreign,Commonwealth and Development Office hasup-to-date advice on staying safe and healthy abroad. Ideally, we would publish every review we receive, whether positive or negative. great location hotel was lovely and clean staff were friendly, Dishes and glasses dirty Double check before using. Having to get up stupidly early & join a queue in order to get a sun bed in the adult only area & people reseving beds & not turning up to use sunbeds till late afternoon . Online booking With a flight leaving @ 22.10 I enquired 24hrs in advance, about paying for a room to shower. Rooms in big need of renovation. Additional charge, Spa Your current language is English (UK). The only area for alittle bit finesse would be the room and front desk staff. Contributions should be appropriate for a global audience. entertainment throughout the day as well as the evening was excellent, our swim up room was overlooked by everyone walking past along the seafront, the hedges are far too low, staff at reception and management rude and not attentive towards guests, however, restaurant staff , cleaners and bar attendants were exceptional, beautifully clean and plentiful food and drink. the heated pools were cold for our liking so we didnt go in the water much. The purple bar is a wonderful way to sit with a drink and watch the sunset. Clubhotel Riu Gran Canaria Maspalomas is a wonderful 4-star property set 8 minutes' walk of Kamelreiten and in 25 minutes' walk from the arid coastal Maspalomas Dunes Nature Reserve. great pools. Good for the ones who loves fruits since they are always provided. That being said prospective guest should be aware that there will be noise from the night acts, which isnt a bother if you are particitpating but I can imagine would be disruptive if you had a pool facing room and wanted an early night. To find out more, please read our In addition, children will be able to enjoy various games and contests at the RiuLand kids' club and adolescents with Riu4U, an activities program designed especially for them. good place for a vacation with children, only one aspect: noise on the floors, especially during early morning and nights (from emoloyees and during nights from other customers, neighbours). if the writer is claiming to be someone else). Food good; location good; provision of loungers etc good; bathroom facilities good. This Maspalomas hotel is close to a beach. Rooms and corridors requires renovation. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. When you book a holiday which includes a flight with Thomas Cook you are financially protected by the ATOL scheme. The cockroaches was in the minibar as bonus. The stars of this hotel are by far its entertainment and animation staff who work tirelessly to provide exentensive variety of fun and keep the energy going for all the guests.

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