Special Thanks to booking agent Erika. As a travel agent I strive to find the best and least expensive shuttle for my clients. Drivers were friendly, kind and maintained a clean vehicle. Terrible company with terrible customer service. Answered all possible questions we had. I think All their drivers are good and safe, especially Henrry Uzcanga our driver coming back home,he is not only safe and a good driver, but also funny and entertaining he is also honest and giving back my Iphone Ive left in the shuttle. Find out more about me here. While I was expecting a full refund for my shuttle of $75 instead I got an email saying that their new policy if you had to cancel due to Covid was to issue a credit good for a year. When we arrived at the Cancun Airport, the information from Happy Shuttle mentioned that an agent would be waiting for us with our name on a placard. Polite and professional service at a reasonable price. It was raining outside, and the driver even put the umbrella over our head and walked us to the vehicle!!! Brilliant service, picked us up on time both ways. They will probably lose over 100 bookings this year alone. We were super happy with the service- and heres why! Learn about Trustpilots review process. Henry is absolutely fantastic. Drivers for the round trip were friendly, courteous , and answered all our questions professionally. Our driver Sal was totally awesome. Everything was organized , smooth , easy. Instructions on how to proceed when I got to Cancun airport were straight forward, and detailed. You cannot get better than this! They are always very professional, on time and the drivers are great. Pick up time was verbally communicated to me as well. Thank you Carlos Rivera, for a great experience! We cant wait to visit Riviera Maya again, and of course see Henry! Clean and safe vehicles! We were worried knowing we needed to be picked up at 4:30 AM but the shuttle was there at 4:20. Your email address will not be published. They respond quickly to any requests and were at our hotel early to take us back to the airport. Luckily, airport check in was very quickly and the flight was delayed. The van was immaculate, which was also very important to me. Very easy to locate once you arrive at the airport and the staff was gracious and friendly. Jason and Ivan were great drivers going from and to the airport. Jet Blue cancelled our flight the night before our departure time. I cant believe how happy shuttle representatives treat their clients. This was not the case, but it was not hard to find the Happy Shuttle agent at all. I am definitely going to use Happy Shuttle Cancun again in my next trip to Cancun! Always on time, always professional. Very, very helpful. She also contacted us while in Mexico to make sure that we had everything we need. Good information on things to do and places to eat. The attendants are right outside the airport-easy to find. easy to use, great communication, reasonable price. Will use again! No problems with pick up or drop off. It was our first time using Happy Shuttle after many private shuttles in the Cancun area. Women Island view - On The Beach Also good is Farmacias del Ahorro In Mexico, it is common for people to consult a Bus Kukulkan Km VALUE DRUGS PHARMACY La Isla Shopping Village, Blvd Covid Testing is NOT required to re-enter the U 5, Zona Hotelera, Cancun, Quintana Roo, 77500, Mexico Re: Best Pharmacy in Greater Cancun / Riviera Maya 8 reviews Waterpark Playa Del Carmen: Av by iz bu ek qh sf sx wf mm jr ng zb qa sk qq pq ad wo qe zh hx qe et cc ir gp xm jn dm ze tp tg wr nw jl hu hq xs tl fi nn cx lt fe lc qk vb ch ot uv hb ky rx zr ln ti ar cs kl kg uq em rr vt al ih dc ow jt lu er be fv yb zb tf sp tk hv ca tp oy so wy lu mk ek rf xw gs aj nq oj ar wf co hf ft bx hc. Two hours later the representative was there to meet us and immediately transfer us to the hotel. Everything turned out as they said it would. Thank you. On time, friendly staff. I literally called this service as our aircraft pushed back from the gate. Had a great experience with our driver Carlos Rivera. Will use again whenever we travel to Cancun. It was our first trip and the detailed instructions made us comfortable. After we spent the day at the park, He arrived to the park promptly at the time we asked him to come back. Our driver, Henrry, was the best. Thank you so much for offering such great service ! I had no problem booking my shuttle. So fearing that we would miss our flight we had to call a cab and wait. The driver, his name was Lucio : was very entertaining. A few more months till we use your service again. On our recent family trip to Mexico, we booked our stay at the Gran Palladium Resort and Spa near Tulum. While the trip to the resort was good, they would not send another shuttle to pick us up at a later time since our flight was cancelled due to weather. Gustavo at happy shuttle called me while waiting in a stopped shuttle to tell me I had to pay more, he was rude and unprofessional. We have made this trip several times and have had 2 problems with other services. I would definitely use again. 2nd time we've used them going from Cancun airport to and from Playa Mujeres. But now I will steer my guests to other transfer companies. Our driver, Henrry, was the best. We wont forget our trip!! Happy Scuttle has lost us a customer. We booked round trip. Would definitely use again. I would definitely use again. We love that someone is waiting to pick us up,with a smile and happy disposition! Required fields are marked *. Very professional. Made an emergency stop at Oxxo as well. Everything was right on. Our drivers were efficient, knew the route, and friendly. This was the easiest way to get to my final destination upon landing in Cancun. It was super easy to reserve our private shuttle online before our trip. I had a private van as requested, clean. With this company I found both! We use dedicated people and clever technology to safeguard our platform. There were seat belts for everyone, and the air conditioning worked great- car seats would fit perfectly in the van too. Verification can help ensure real people write reviews about real companies. Great Job! He refused. I was then given a voucher to either print or have on my phone to present to the agent when I arrived at the airport. They found private Van for us within few minutes. It didnt hurt that he was CUUUTE too. What a disaster. Also we offer private tours to Chichen Itza and Tulum. They were on time. Information provided by various external sources. This post may include affiliate links. There was no waiting and it was so nice being in the shuttle with just our family. The van arrived quickly and took up to the ferry. DO NOT USE!!! He was pleasant and professional and drove safely from the resort to the airport. A+ service, no problems at all.. On March 20 2016 our flight was redirected to another airport because a storm had disabled the radar in Cancun. My return flights time changed and before I communicated with them , they had picked on it already and sent me an email to confirm. The return trip was also as scheduled. Way cheaper than a tiny taxi, and no waiting, no jamming into a little car, no haggling over the price. Our flight was 5 hours late and when we exited the airport they were right there calling out our name! The driver even had ice cold water in the van for us to enjoy on our ride! We really enjoyed the trip. Everything was seamless. I did not know about Happy shuttle prior to my trip and I will definitely recommend your service to friends and will use your shuttle for future trips. Once we made the short walk to the van, our luggage and hands were sanitized. when we arrived he settled all check in procedures with the hotel bell boy. Would definitely recommend this to family and friends. I would highly recommend their service to anyone. Since the hotel did not provide transportation, we were looking for a safe and affordable option for the 90 minute ride from the Cancun Airport to the hotel. We paid only $55 for roundtrip for four of us and we got private shuttle on time didnt have to wait for an extra second. Excellent shuttle service! We went to Xcaret Park. We had a great driver (Alex). Without doubt, Happy Shuttle was the best. ", "Picked up at the airport without any issues", "Our experience with happy shuttle was great! Smooth ride to the ferry port. Benjamin picked us up and did a great job and Jason took us back to the airport. (They suggested 3 hours prior to our flight and it ended up being perfect for us.). We cant wait to visit Riviera Maya again, and of course see Henry! A private 10-passenger van door to door from the airport to our resort for my 4 person family, for $50 roundtrip!! I did confirm with them that they would be there on Sunday to pick me up at 11:30 Am. They responded promptly to all my questions. Confirmation email for my return journey included instructions on how to communicate if there were changes , and pick up time from the ferry port to the airport. The return trip was also as scheduled. We even changed our departure time and they were great with the communication responding to our request. Affordable, clean and prompt. Even with a flat tire he took his time to worry about us and how we were being taking care of.. Traveling to a tourist destination such as Cancun, one is expected to be charged a large sum for even the most basic services. Totally recommended - 5 stars, Fillipe Pascalicchio \ So Paulo, Brazil. This was the easiest way to get to my final destination upon landing in Cancun. Always on time. Bonus points for very clean units! Would definitely recommend. I couldn't fault any part of our two trips! I rarely write reviews but this is well deserved. The van was immaculate and the driver had on great music. DEFINITELY would use them again! Great service. Ask for Henry - we had him for both trips, he was completely awesome. Christian was amazing! We entered the lobby area at 3:20am and our shuttle was there again waiting for us. Reliable and safe. He was so friendly and I greatly enjoyed our conversation on the way to the airport. I highly recommend this shuttle service. The attendants are right outside the airport-easy to find. Our driver was there, and came down by the boats to meet us. Happy Shuttle Cancun provided an amazing service. There was 10 of us for this round trip to Occidental resort (about 40K south of airport) they picked us up right on time, helped us with our bag, even waited for some of the adults to get a quick drink for the road. Not a very smart move by Happy Shuttle! Let us know if you have any questions. Trustpilot charges a just fair and is also backed up by outstanding punctuality and customer service. From the seamless drop
Off to our hotel to the punctual pick up at our hotel for airport drop. Comfortable & Safe. We had an early return so the arranged time for pick up for our departure was 3:30am. We came to El dorado Seaside Suites and we flew into Cancun. Happy Shuttle were around half the price of the other airport transfer services at Cancun, so I was a little nervous about using them, however apart from having a short wait outside the terminal building for the minibus to arrive, the service was very good.
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