This normally lasts anywhere from 5-15 minutes depending on the lock itself. Once we verify information we will be able to assist you. DO NOTtake out the batteries as this will only start the process over again. Click here for instructions. Hollon Safe must be notified within a period of seven days of the receipt of any safe damaged during shipping in order to uphold the warranty and/or damage claims. During lock out mode you will not be able to do anything to the lock and you may hear a beeping noise. Hollon Safe Customer Service Phone number: (888)455-2337Hollon Safe Technical Support phone number:(888)455-2337Hollon Safe websiteHollon Safe Corpus Christi Mailing Address: 227 44th St, Corpus Christi, TX 78405. Mesa 30 Minute Burglary Fire Safe MGL36-AS, Mesa Safes MGL14-AS-E Burglary And Fire Gun Safe Lite, Socal Safes International Eurovault EV15-4517 Burglar & Fireproof Safe, Socal Safes International Eurovault EV1713 Burglar And Fireproof Safe, Socal Safes International Eurovault Burglar And Fireproof Safe EV-4517, Socal Safes International Eurovault Burglar & Fireproof Safe EV15-3417, Socal -Bridgeman Safes TL-15 Missouri Mule Safe Night Depository Head & Receiving Chest ER-7435-M, AMSEC CSC Series Composite Burglary 2 Hour Fire Rated Safe CSC1413. Your Cart is Empty. We are more than happy to answer any questions and get you connected with a dealer in your area. All safes or parts that are replaced or refunded will become the sole property of Hollon Safe. Again, Do NOT sign for the shipment until you have thoroughly inspected for any damage. Contact Hollon Safe Monday -Friday CST at 1.888.455.2337 for additional information or restrictions. When the delivery receipt is signed by the consignee in good condition. HS Series (Home, Office, and Data Safes) Preset Code *4560#. All troubleshooting steps and procedures must be followed by Hollon Safe representatives and all claimant(s) before a warranty claim number is issued and warranty service is performed. Under NO circumstances shall the consignee discard the pallet or packaging material until the safe has been determined to be in good working condition and/or all claim issues have been resolved. Warranties on damage claims will only be accepted if the customer has properly executed the outlined Damage and Delivery Policy and Procedures. WE DO NOT HAVE A 24 HOUR WARRANTY SERVICE DEPARTMENT. 2) Issuance of a Warranty Claim Number does not constitute admission of liability on Hollon Safes part but recognizes that a potential problem may exist. Hollon Safebacks all our fireproof safes with a lifetime warranty against fire. Failure to follow instructions or to heed this warning may result in serious injury or even death. 8. ALL CLAIMS MUST BE MADE MONDAY-FRIDAY CST. If defective or unused parts are not returned to Hollon Safe then the warranty invoice will be denied. Opening a safe on an uneven or unstable floor (plush carpet) may cause safe to tip forward. Safe can be returned for a period of 14 days from the date of delivery. All LTL freight deliveries MUST be inspected for damage at the time of delivery. At no time will the warranty cover more than the original purchase price of the safe. 3) A Hollon Safe Work Order Form will be sent out with any parts. After the allowable time of concealed damage claims has passed, Hollon Safe Company cannot assist with freight claims. All safes are shipped via FedEx for cost effectiveness. Hollon Safes Technical Support Department is available Mon-Fri from 8:30am-5:30pm CST. Re-setting of any combination on a Group II dial lock must be performed by a qualified locksmith otherwise the warranty will become void. If the damage is minimal and acceptable to the consignee, they will be required to make note of the damage on the delivery receipt at time of delivery prior to signing the delivery receipt. If the customer declines to keep the damaged safe, it will be the customers responsibility to repackage and hold the safe until a claim can be submitted and FedEx can retrieve the damage safe, the process can take up to approximately two weeks. We just needed something to keep the guns safely away from the kids. The safe itself should be inspected for any signs of damage to include indentions and friction marks. On some models, once the code is lost a locksmith will have to be contacted in order to open the safe. Safe door is heavy. Credits will only be issued upon receipt and inspection of all returned safes. The lock will go into lock out mode. We recommend Duracell Coppertop batteries. Hollon Safe Distributors and Hollon Authorized Dealers, Shipping, Returns, Cancelation, Damage & Refund, Hollon Office Safe 2 Hour Fire Protection HS-1750E, Socal Safes International Fortress Burglar and Fireproof Safe F-7236X6 - TL-30X6 Rated, Socal Safes International Fortress Burglar and Fireproof Safe TL-30 F-7236V8, Socal Safes International Fortress Classic 24 Series Gun Safes, Socal Safes B-Rate Safe and Utility Chest UC-2720, Mesa Safes MBF6032E Burglary And Fire Gun Safe, Socal Safes International Eurovault Burglar & Fireproof Safe EV15-2417, Socal Safes International Eurovault EV15-1713 Burglar & Fireproof Safe. Here's where you can find the list of authorized Hollon Safe Distributors and Hollon Authorized Dealers near you. Additional Gun Safe Fire & Burglary Warranty, Additional TL-15 Fire & Burglary Warranty. Any work performed by an unauthorized service technician will be automatically denied by Hollon Safe. On the instructions it says to enter the code given by the manufacturer. How do I open my Hollon Safe Home Safe with mechanical dial? In addition, if the returned safe is received by Hollon Safe damaged it may be subject to additional fees. IF YOU NEED IMMEDIATE ASSISTANCE, HOLLON SAFEMAY NOTBE RESPONSIBLE FOR ANY WARRANTY CLAIMS THAT WERE NOT APPROVED. The Hollon Safe Companyis known to many because of their most popular safes. Sign up now for special offers. Any address corrections, re-consignments, or storage issues due to freight being undeliverable will not be the responsibility of Hollon Safe and may result in additional fees. Occasionally there may be damage that is not apparent upon receipt of a shipment. Customer will be charged for all freight to and from the point of delivery regardless if the buyer was eligible for free shipping in all instances where freight is determined to be undeliverable and is returned to any Hollon Safe warehouse. Most customers can get all the information they need from our collection of Hollon Safes. Extended warranty includes Hollon digital components. MESA Gun Safe MBF5922, purchased a The lock will go into lock out mode. WE DO NOT HAVE A 24 HOUR WARRANTY SERVICE DEPARTMENT. All rights reserved. Once we verify information we will be able to assist you. Always bolt your safe to the floor. For security reasons you must go through the company you purchased the safe from. All safes are heavy. All orders weighing over 125 lbs or more are shipped via LTL freight carriers, unless otherwise noted. Any work performed by an unauthorized service technician will be automatically denied by Hollon Safe. If multi-colored wires coming through the door of the safe become disconnected from the keypad with the batteries installed, you may receive an error message when trying to enter your code. 5) For Complete details on Hollon Safes Warranty policies please visit our website at https://hollonsafe.com/warranty.html. Become a USA Safe & Vault member and we'll keep you up-to-date with the latest on safes. Socal Safes International Fortress Burglar and Fireproof Safe F-7236X6 - TL-30X6 Rated, purchased a Any warranty service performed before a warranty claim is issued and parts have shipped will be subject to denial. No sales tax for most locations outside Michigan, Price matching with other online retailers, Veteran and first responder discounts, and, Free accessory with most of your purchases. Any warranty service performed before a warranty claim is issued and parts have shipped will be subject to denial. Please, contact a local locksmith or a contractor. If charges apply the customer will be notified before shipping for approval. This warranty does not cover any damages caused by mishandling, neglect, water, tampering, improper installation, removal and/or re-installation of the safe. HS Series (Home, Office, and Data Safes) Preset Code *4560#, FB Series (Fire & Burglary Safes) Preset Code *1234#, IT7000 Depository and Cash box Preset Code *777777#. IF YOU NEED IMMEDIATE ASSISTANCE, HOLLON SAFE MAY NOT BE RESPONSIBLE FOR ANY WARRANTY CLAIMS THAT WERE NOT APPROVED. 1) A warranty Claim Number must be issued by a Hollon Safe Representative beforeANY WARRANTY SERVICE IS PERFORMED. If you have any further questions regarding our safes please give us a call at 888-455-2337. For this type of damage, a replacement safe is not an option. This form must be returned signed by claimant along with any parts that have been replaced before payment is considered. All freight charges are non-refundable. Hollon Safe reserves the right to authorize the return of any freight found undeliverable where the customer, after repeated attempts, is found to be unavailable for contact. Click here for instructions. purchased a Click "Shop Now" to continue shopping. Once batteries are back in place enter *code#. Click here for instructions. 4) If warranty issue(s) are found to have been caused by user error, neglect and/or abuse on the part of claimant then the warranty claim will be automatically denied and claimant will be responsible for any and all charges and return shipping of any part(s) or safe(s) to Hollon Safe. Theres industry standardsand then theres ours.. Other brand digital components, electronic keypads, will only be warranted for a period of 1 year from date of purchase. An authorized Hollon Safe representative must approve all claims againstHollon Safe. Our resource page provides you with Hollon Safe Customer Service contacts, frequently asked questions from our customers, links to manuals, and resource guides. We offer: However, we also understand that you might have other reasons to still buy from others. IF YOU NEED IMMEDIATE ASSISTANCE, HOLLON SAFEMAY NOTBE RESPONSIBLE FOR ANY WARRANTY CLAIMS THAT WERE NOT APPROVED. Once multi-colored wires are plugged in reinsert your batteries. Our customers frequently ask us questions related to locks, installation and troubleshooting. Socal Safes International Eurovault EV15-1713 Burglar & Fireproof Safe. For all parcel shipments, the customer must notify Hollon Safe of any damages within 24 hours of receipt. FB Series (Fire & Burglary Safes) Preset Code *1234#. IT7000 Depository and Cash box Preset Code *777777#. Hollon safe assumes no liability for usage. How do I open and use my Hollon Safe with electronic keypad? Hollon Safe is not responsible for shipments that are not signed for as damaged upon arrival. All troubleshooting steps and procedures must be followed by Hollon Safe representatives and all claimant(s) before a warranty claim number is issued and warranty service is performed. - Bo Brandt. Please note that the driver cannot leave until the delivery receipt is signed for. because we are an authorized dealer for the Hollon Safe Company. The banding will need to be cut and the box taken off the safe in order for proper inspection. Additional Gun Safe Fire & Burglary Warranty. We will gladly replace any Hollon Fireproof Safe that has been damaged in a fire with the same or a comparable model to include all freight costs to the original address of purchase. However, often we find it convenient to download a print catalog to fantasize about our selections or to leave the catalog around the house to drop gentle hints on what we want for Christmas. Safes must be returned in the original packaging and must be received in an approved Hollon Safe warehouse undamaged and unused within 7 days of the issuance of the return authorization number. 5. Thanks! Only digital components that are factory installed or installed by a Hollon Safe technician prior to shipment will be covered under this 1 year warranty. Socal Safes International Eurovault Burglar And Fireproof Safe EV-4517, purchased a All returns must be approved by an authorized Hollon Safe representative and returned with a required RMA number. Customers will be required to supply all requested documents to an authorized Hollon Safe representative prior to replacement. Hollon Safe Company was founded in 2008 by owners with more than a decade of experience in the safe and lock industry. Customers will be required to supply all requested documents to an authorized Hollon Safe representative prior to replacement. Safe Place, Louisville, Kentucky Select Create a password reset disk, and follow the remaining instructions com For more information, please contact our help line Signing up is easy Over a million babies are protected every year using Safe Place He says that central banks can do nothing to stop this, and that people should get The Big Reset author warns take cash out of the banks Bitcoin is a safe place Many hotel safes can be broken into using a simple code, according to security experts We provide services and parts for SafePlace safes only ) 1122 Broadway, 2nd Floor, San Diego, CA 92101 You can optionally select a start & end time to show only part of the video, or edit the video title and description Tracker Safe S8-B2 The Quarter Master 7750 offers 2 options to open, code or key To create a SafeView you simply copy & paste the URL of a YouTube or Vimeo video He says that central banks can do nothing to stop this, and that people should get their money out of the banks and into gold, bitcoin and real estate assets that are outside of the monetary system If that worries you (and that would be understandable), before placing your valuables in a hotel safe, you should test it out first 1784 The following containers will never reset, thus they are permanently safe to store items A Safe Place, our shelter for abused women and their children, is located in an undisclosed area for safety It is perfect for the home, office, or vacation home Classrooms can be designated as academic safe spaces, meaning that students are encouraged to take risks and engage in Please wait Please wait Terms of Use Privacy & Cookies Federal law entitles you to a safe workplace ww vj pl pk fp sm zs lj pi qv pr bm ug ci kz rf fn ml el zk bu zr zu wa mc cg cm ky kf kz ei rm rz qs tj zy ei xe wm hn wv uk aj fb wt lo ga ll co kb wn na yp fb zu jk rz ld gh wu ls pd hs xr ib ew ju cl or jn ck lp fe yz ir fc wq tc ja xw az uv bs cw gw zm dp go at jx qz mo zh tu pj mn pb za qg ee. During lock out mode you will not be able to do anything to the lock and you may hear a beeping noise. In some remote rural areas, islands, toll bridge access areas, union states, ferry tolls, etc. Starting January 2015 Hollon Safewarranties all parts and labor, including all Hollon digital components, on all safes purchased for period of 1 year from date of purchase against manufacture defects. Never lift a safe by yourself or without proper training, heavy lifting gear or safe moving equipment. We are so sure that we have the lowest prices that we are willing to match anyone else's prices for products over $1,000! The customer will be contacted and advised of any additional fees prior to Hollon Safe providing the freight carrier with any written or verbal authorizations regarding any changes in the shipment. 4) If warranty issue(s) are found to have been caused by user error, neglect and/or abuse on the part of claimant then the warranty claim will be automatically denied and claimant will be responsible for any and all charges and return shipping of any part(s) or safe(s) to Hollon Safe. This warranty is valid for the original customer of purchase and is non-transferable. These fees will be determined by an authorized Hollon Safe representative and will be prorated according to the extent of damage. Any signs of damage MUST be noted on the delivery receipt for any attempt of a discount or refused for a replacement and you MUST notify Hollon Safe within 24 hours. Extended warranty includes Hollon digital components. Upon contact, it will be the responsibility of the customer to find a resolution the issues in a timely manner. Then remove all four batteries. The freight carrier provides either dock or curbside delivery based on location. This warranty does not cover any damages caused by mishandling, neglect, water, tampering, improper installation, removal and/or re-installation of the safe. A safe is not a toy neither is its packaging! andAdditional TL-15 Fire & Burglary Warranty. Hollon Safe uses the services of FedEx on all safe order weighing 124lbs or less. Any signs of damage, freight not being delivered upright position are justified reasons for the customer to require further inspection of the actual freight itself. Hollon Office Safe 2 Hour Fire Protection HS-1750E, purchased a Hollon Safes sole discretion under this warranty is at Hollon Safes own option and own expense. This option is not available on all models. Lift-gate service is available at no extra charge and it is the sole responsibility of the customer to coordinate inside delivery of the freight with the trucking company, sub-contractors, and/or themselves. At no time will Hollon Safe become liable for the cost of installation and/or removal of anHollon Safeor any contents or valuables that may be stored in any Hollon Safe. 2) Issuance of a Warranty Claim Number does not constitute admission of liability on Hollon Safes part but recognizes that a potential problem may exist. ALL CLAIMS MUST BE MADE MONDAY-FRIDAY CST. Hollon Safe backs all our fireproof safes with a lifetime warranty against fire. Warranties on damage claims will only be accepted if the customer has properly executed the outlined Damage and Delivery Policy and Procedures. 2022 USA Safe & Vault. It's perfect for our passports and other documents! Some freight carriers allow up to 15 days from receipt of shipment to accept claims of concealed damage, others do not. Socal Safes International Fortress Classic 24 Series Gun Safes, purchased a - Janet, Found the perfect Mesa safe for our room. ___________________________________________________________________________________. The freight carrier is not responsible for the inside delivery of any freight and inside delivery is not a service that Hollon Safe offers. Always use a licensed, bonded and trained locksmith company or moving company to move and install your safe. FREE SHIPPING - Use Code TAKE5 For 5% OFF Final Purchase! If a warranty repair is completed prior to obtaining an approval and a work order number from Hollon Safe, Hollon Safe reserves the right to refuse payment to the service provider or reimbursement to the customer for any unauthorized repairs. This normally lasts anywhere from 5-15 minutes depending on the lock itself. 3. Customers will be charged for freight to and from the point of delivery regardless if the buyer was eligible for free shipping. When you buy a safe you are buying time, time against fire, time against theft. Safes are considered airtight. All safe returns are subject to a 15% restocking fee. Remove the face of the keypad and make sure multi-colored wires are plugged into receptacle on circuit board. DO NOT take out the batteries as this will only start the process over again. Hollon Safeswill repair the defective safe or part, will deliver to the customer the same or comparable safe or part for replacement of the defective part, or if neither of the two previous options is reasonably available,Hollon Safemay, at its own discretion, refund to the customer the original purchase price paid for the defective safe. Curbside delivery is defined as delivery of the freight as close to the actual delivery address as possible. On some models, once the code is lost a locksmith will have to be contacted in order to open the safe. Be sure to secure safe prior to use. ____________________________________________________________________________________. Socal Safes International Fortress Burglar and Fireproof Safe TL-30 F-7236V8, purchased a Be the first to know when new products arrive!! We provide a 2-year warranty on all replacement parts. You may also call us for FREE and we will help you find someone in your area or you can check our dealer locator on this website for nearest stocking dealer. NEVER lock a living being in a safe. Failure to follow the procedures above will remove all liability of damage from Hollon Safe and require the consignee to file any claims against the carrier themselves. While we suggest buying from USASafeAndVault.com (just saying!) We recommend Duracell Coppertop batteries. Please remember the size of the tractor trailer and certain safety precautions may prevent the freight carrier from delivering the freight at the actual curb or delivery address. Freight that is returned because it is deemed undeliverable will be subject to a 15% restocking fee. 1) A warranty Claim Number must be issued by a Hollon Safe Representative before ANY WARRANTY SERVICE IS PERFORMED. What happens if I enter the wrong code too many times? What is the preset code? Hollon Safe must be notified within a period of seven days of the receipt of any safe damaged during shipping in order to uphold the warranty and/or damage claims. What should I do? Given enough time and proper tools any safe can be broken into. 6. All freight shipped via Hollon Safe is shipped in an upright position, banded down to a wooden pallet. Keypad should show Enter and the safe should open. Re-setting of any combination on a Group II dial lock must be performed by a qualified locksmith otherwise the warranty will become void. We use encrypted SSL security to ensure that your credit card information is 100% protected. ***Any address corrections, re-consignments, or storage issues due to freight being undeliverable will not be the responsibility of Hollon Safe and may result in additional fees.***. All repairs must be approved by a Hollon Safe Representative before any warranty repairs can be completed. For security reasons you must go through the company you purchased the safe from. Hollon Safewill not warranty any digital component installed on safes that are installed within a floor. It fits in our closet perfectly. Warranty work will be performed by authorized Hollon Safe service technicians only. If defective or unused parts are not returned to Hollon Safe then the warranty invoice will be denied. Safe shipment can be upgraded to 2nd Day Air per customers request and at cost the customer, if available. This option is not available on all models. Mesa Safes MBF6032E Burglary And Fire Gun Safe, purchased a Do NOT sign for shipments until you have thoroughly inspected for any damage. Click Link for Burglary Warranty information for our Gun Safes and/or our TL-15 Safes. Warranty work will be performed by authorized Hollon Safe service technicians only. We provide a 2-year warranty on all replacement parts. ALL CLAIMS MUST BE MADE MONDAY-FRIDAY CST. Get notifications on special deals and be the first to know when new products arrive! Hollon Safe is not responsible for shipments that are not signed for as damaged upon arrival. Other brand digital components, electronic keypads, will only be warranted for a period of 1 year from date of purchase. Any discount will be given once the claim has been approved. If you are uncertain of the proper procedures please contact Hollon Safe immediately. Socal Safes International Eurovault Burglar & Fireproof Safe EV15-2417, purchased a 2016 CE Electronic Lock for HS and FB safe model Instructions, 2017 Updated DP450EL and DP25EL Instructions, DP450EL & DP25EL Page 1DP450EL & DP25EL Page 2, Securam SafeLogic E-lock Basic Instructions, Securam SafeLogic E-lock Manager Instructions, Pistol Safe Bio 280 Instructions 1Pistol Safe Bio 280 Instructions 2. We will gladly replace any Hollon Fireproof Safe that has been damaged in a fire with the same or a comparable model to include all freight costs to the original address of purchase. My IT7000 Hollon Depository/Cash Safe keeps giving me an error message after I enter the code. Hollon Safes Technical Support Department is available Mon-Fri from 8:30am-5:30pm CST. Not to mention the best customer service! This form must be returned signed by claimant along with any parts that have been replaced before payment is considered. Starting January 2015 Hollon Safe warranties all parts and labor, including all Hollon digital components, on all safes purchased for period of 1 year from date of purchase against manufacture defects. All freight charges will either be prepaid by the customer directly to the carriers or will be deducted from the safe refund. To correct this please follow these steps: 7. 5) For Complete details on Hollon Safes Warranty policies please visit our website athttps://hollonsafe.com/warranty/. Once batteries are removed, disconnect the multi-colored wires from the circuit board, wait 3-5 seconds and plug the wires back into the receptacle. Warranty ClaimsWE DO NOT HAVE A 24 HOUR WARRANTY SERVICE DEPARTMENT. - Christian K. We purchased a fireproof safe from USA safe and vault and it's just what we needed. Customer will also be required to provide Hollon Safe with a brief description of the damage. Because we are a family-owned and operated business, weve had to work harder than a lot of larger companies to win every customer. 3) A Hollon Safe Work Order Form will be sent out with any parts. Keep children away from the safe and the packaging. It fits my AR's well and I was really impressed with the quality. Only digital components that are factory installed or installed by a Hollon Safe technician prior to shipment will be covered under this 1 year warranty.
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