Your area is not prone to earthquakes. . With the installation steps completed, you may adjust the water heaters temperature setting if desired. BACKGROUND: A Thermostatic Mixing Valve, installed at each point-of-use, mixes hot water from the water heater with cold water to more precisely regulate the temperature of hot water supplied to fixtures. Use & Care Manual With Installation Instructions for the Installer Electric Residential Hybrid Water Heaters Residential - HB Duct Ready Series The purpose of this manual is twofold: one, to provide the installer with the basic directions and recommendations for the proper installation and adjustment of the water heater; and two, for the owner operator, to explain the features, operation, safety precautions, maintenance and troubleshooting of the water heater. . If you cant get the tank to drain, contact a qualified person. CAUTION: For your safety DO NOT attempt repair of electrical wiring, heating elements, heat pump or electronic controls. In Efficiency Mode the air temperature needs to be above 45F/7C and below 120F/48C for heat pump operation. Installing the water heater Hot and Cold Pipe Insulation Installation Install the insulation on the cold water supply inlet and the hot water outlet as shown in the illustration. All the display and lights will be turned off except for the Operational Mode Indication Light, which will remain illuminated while the unit is powered on. Connect the cold water supply using 3/4 inch National Pipe Thread NPT to the blue cold water connection near the bottom of the heater. Before installing your water heater, ensure that: NOTICE! Seek assistance from any of the following sources:Schedule an appointment with a qualified person to install your water heater. Open the drain valve on the water heater. should be independently run to an adequate drain. Use two or more people to remove or install water heater. . Heat Override Time Fahrenheit No Enabled 1 No 3 days EcoNet Network Instance: This number can be set between 1 and 32. Efficiency will be greatest, and recovery quickest, when both are high. . Working on an energized circuit can result in severe injury or death from electrical shock. Call our Technical Assistance Hot- line at 1-877-817-6750. We recommend a working pressure no higher than 50-60 psi/345-414 kpa. 2. In the Hybrid mode during periods when the water usage is above normal, this unit has the ability to use one element (upper or lower) and the heat pump simultaneously to help improve recovery. Check with your local water utility. The material shall be of one continuous length without a splice or joint. HYDROGEN GAS IS EXTREMELY FLAMMABLE!! Thread both ends through the grommet on the drain pan cover. ! Please, 1100 Abernathy Road, Suite 1700 Atlanta, GA 30328, Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the. For optimal water heater efficiency, the unit must have unrestricted airflow and requires a minimum installation space of 700 cubic feet. There have likely been plumbing code changes since the old water heater was installed. ECO Tripped. Contact local utilities for code requirements in your area, visit http://www.dsa.dgs.ca.gov, or call 1-916-445-8100 and request instructions. The circuit conductors contained therein are protected by overcurrent devices rated at 30 amperes. If you are not sure you can complete the installation, DO NOT RETURN THIS UNIT TO THE STORE. To avoid serious injury or death from explosion, install a T&P Relief Valve according to the following instructions: If your water heater does not have a factory installed T&P Relief Valve, install the new T&P Relief Valve that came with your water heater. Install the drain pan so the water level would be limited to a maximum depth of 1-3/4/45mm. . Using a non-contact circuit tester, check the wiring to make certain the power is OFF. If needed, install (or adjust) the homes Pressure Reducing Valve to 50-60 psig and install a Thermal Expansion Tank. Sufficient room to service heater. Basic Water Heater Operation Navigating the Home Screen Current Operating Mode Temperature Setting Energy Saver Mode 120 Temperature Adjustment warm Settings Settings Button hot Status Temperature Adjustment very hot Service Mode Operating Mode Button Service Button Status Button Operational Control and Modes Once power is applied to the water heater, the Operational Control Buttons can be used to activate the heating of water. Be sure cover is secured to reduce the risk of fire and electric shock. Diameter Diameter of wall penetrations? High water pressures can damage water heaters, causing premature leaks. Do not use lead-based solder. Call your installer/contractor. Using a non-contact circuit tester, check the wiring to make certain the power is OFF.WARNING! Overtightening could crack or damage the condensate drain pan. Heating source defaults to heck ducting for blockages (if applicable). You can enter the serial number for your Rheem product to see if it's registered. Water Heater Location Close to area of heated water demand. Flexible. Other locations may have similar requirements. Due to the normal corrosive action of water, the tank will eventually leak. The tank must be full of water before water heater is turned on. Vacation Mode The controller will maintain a 60F tank temperature while in Vacation setting. Connect a garden hose to the drain valve and place the other end of the hose in a drain, outside, or a bucket. 2. . Use a UL listed or CSA approved strain relief to secure the electrical wiring to the water heater. . Do not insert or install any reducer in the discharge pipe. Although this water heater is equipped with Dry Fire protection, be certain all air is purged from the tank before making any electrical connections. . To dissipate such gas and to reduce risk of injury, it is recommended that the hot water faucet be opened for several minutes at the kitchen sink before using any electrical appliance connected to the hot water system. A check valve located in the cold water inlet line can cause what is referred to as a closed water system. . . Cut the loop and strip insulation off the 2 ends. Use only full-flow ball or gate valves. The discharge pipe must withstand 250F (121C) without distortion. . Most codes require and we recommend installing the water heater in a drain pan that is piped to an adequate drain. All parts orders should include: The model and serial number of the water heater from the rating plate located on the tank jacket. ! This manual also includes a parts list. Refer repairs to qualified service personnel. malfunction. If you arent sure how to adjust the Thermostatic Mixing Valve settings, or arent sure if you have Thermostatic Mixing Valves, contact a qualified person. Use this checklist and inspect your home. Install any devices you need to comply with codes and assure that your new water heater performs at its best. . Normal operation will begin after the system diagnostic has been completed. Insulating the hot water pipes can increase energy efficiency. . . Plastic pipe or tubing must be used to connect the condensate drain to a suitable drain or condensate pump. Indoors and protected from moisture, wet conditions, freezing temperatures (below 32F) and High temperatures (above 140F). Refer to the wiring diagram located on the water heater for the correct electrical connections. Also open a hot water faucet to help the water in the tank drain faster. One of the heating elements (upper or lower) will provide supplementary heating if demand exceeds a predetermined level so that the set point temperature can be recovered more quickly. Install a T&P Relief Valve discharge pipe according to local codes and the following guidelines: WARNING! Cavity Insert Instructions The following instructions are intended for qualified service personnel ONLY, and should only be done when necessary. Dielectric unions can help prevent corrosion caused by tiny electric currents common in copper water pipes and can help extend the life of the water heater. For water heaters that are fed by a solar water heating system (or any other pre-heating system), always install a Thermo- static Mixing Valve or other tempera- ture limiting device in the inlet water supply line to limit water supply inlet temperature to 120F. WARNING! For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life. Verify that the water heater is set in place properly. Flexible ducting bends inner radius cannot be less than its diameter. The drain pan must be at least two inches wider than the diameter of the water heater. Hydrogen gas builds up in a hot water system when it is not used for a long period (two weeks or more). Double check to make sure the hot and cold water pipes are connected to the correct hot and cold water fittings on the water heater. Install per manufacturers instructions. Check inlet and outlet connections and water pipes for leaks. As a result, most all plumbing systems today are now closed, and almost all homes now need a Thermal Expansion Tank. Check with your local and state authorities. 3. Save my name, email, and website in this browser for the next time I comment. 5 in. When the tank is empty, disconnect the Temperature & Pressure (T&P) Relief Valve discharge pipe. Staple sales slip or cancelled check here. Using 3/4 PVC piping, a 90 elbow that is 3/4 slip & 3/4 NPT and an approved sealant (none supplied with unit), attach the elbow to the primary drain connection and insert the PVC pipe into the female end allowing enough length to access an adequate drain. Use suitable wire nuts or other approved means to make the power connections. . Slope the condensate drain lines toward the inside floor drain or condensate pump. Provisions for Air Cirulation (Louvered doors on ducting). Reinstall the condensate drain access cover and keep the connection joints inside of the cover. Replace the junction box cover and secure with the screw provided. If selected, the unit will default to 7 days, but you will be able to adjust the number of days by pressing the up and down 4 arrows; press the Mode/ Enter button to confirm the number of days. Install Thermostatic Mixing Valves at each point-of-use to reduce the risk of scalding. In some cases, they are shipped in the carton and must be installed in the opening marked and provided for this purpose and according to local codes. Installing a new water heater is the perfect time to examine your homes plumbing system and make sure the system is up to current code standards. Be sure to read and understand the entire Use and Care Manual before attempting to install or operate this water heater. Please allow adequate time for the heater to provide hot water. WARNING! Codes require a properly pressurized, properly sized Thermal Expansion Tank in almost all homes. 3 Total One on inlet and Two on Outlet I. Out of heat pump operation range: To keep your water heater working safely and efficiently and extend its life, perform. Heater disabled. Using this in a recirculation loop may cause the unit to run excessively. The floor can support the weight of a full water heater. Check the water heaters data plate and ensure that the homes voltage, wiring size (ampacity) and circuit breaker rating and type are correct for this water heater. Condensation drain lines installed in areas that are subject to freezing temperatures should be wrapped with a nationally recognized heat tape. Install the shutoff valve near the water heater so that it is readily accessible. Press the Up and Down button to modify the timer to desired number of vacation days (setting range: 1 to 99 days). There is adequate space to install the T&P Relief Valve discharge pipe and that it can be piped to a sepa- rate drain (and not into the drain pan). Recovery time and efficiency will vary with ambient temperature and relative humidity. Do not cap, block, plug, or insert any valve between the T&P Relief Valve and the end of the discharge pipe. Flexible metal conduit or flexible metallic tubing shall be permitted for grounding if all the following conditions are met: The length in any ground return path does not exceed 6 feet. Basic Water Heater Operation settings Temperature Display Screen Adjustment Lock? . Troubleshooting Alarm Codes Cont. If your home does not have a Pressure Reducing Valve, install a PRV on the homes main water supply line and set it to between 50 and 60 psi. Do not reuse an old T&P Relief Valve. This label is also located on the water heater near the thermistor access panel. Terminations/Registers Table 2 equivalent feet for terminations includes the rodent screen. . Connect the Water Pressure Gauge to an outside faucet and measure the maximum water pressure experienced throughout the day (highest water pressures often occur at night). This unit is equipped with technology that senses the hot water demand from the unit. Remove the old water heater.WARNING! Follow condensate drain pump manufacturers instructions for installation. Ducting Example: Exhaust/Inlet or both? To ensure optimal performance and serviceability, a minimum clearance of 6 inches must be maintained from all sides and 6 inches from the top for access to the air filter. When purchasing a PRV, make sure the PRV has a built-in bypass. Most homes use copper water pipes, but some use CPVC or cross-linked polyethylene (PEX). Should you have any questions about your new water heater, or if it requires adjustment, repair, or routine maintenance, it is suggested that you first contact your installer, plumbing contractor or previously agreed upon service agency. . Solder a short length of pipe (about a foot or so) to a threaded adapter using only 95/5 tin-antimony or equivalent solder. Attach the threaded adapters to the water heaters connections (using Teflon tape or pipe joint compound). Should the internal diagnostics detect a problem with the heat pump, an error code will be displayed. . C elements due to low air flow. 3-4 FOR YOUR RECORDS Write the model and serial numbers here: # Installation Instructions Location. . This water heater requires a 240/208 VAC single phase 30 amp power supply, at 60Hz. During the defrosting period, the user interface module will display ICE as an indication. Sorry, no products were found with the filters you've chosen. Set the water heater in place taking care not to damage the drain pan.NOTICE! Make certain the drain valve on the water heater is completely closed. The location is not prone to physical damage by vehicles, flooding, or other risks. The operating modes can be changed sequentially by pressing the Mode/ Enter button. . . Locate the wiring behind the condensate drain access cover by removing the 4 screws attaching the cover to the unit. Beep On Alarm EcoNet Network Instance High Temp Adjust Enable Elec. . Hybrid Mode is the recommended Operating Mode. BACKGROUND: Over the years, many utilities have increased water supply pressures so they can serve more homes. NOTE: If no floor drain is available or the drain is above the level of the condensate line, a condensate pump must be installed. Leaks are frequently in the plumbing system itself and not the water heater. Ducting approved for HVAC applications is required. Backflow preventers are often installed in water meters and may not be readily visible. In cold climates, terminate the discharge pipe inside the building to an adequate drain. A new T&P Relief Valve comes installed on your water heater (or on some models, is in the carton with the water heater). An unlevel unit may lead to condensate draining inproperly and resulting in property damage. . these instructions or any terms within it, additional information is required, refer to, Performance Platinum Hybrid Electric 50 Gal. Higher temperatures increase the risk of scalding, but even at 120F, hot water can scald. 120 Basic Water Heater Operation warm Operating Modevery hot hot Press the "Mode" button repeatedly to select one of the six modes of operation (the Off Mode has been discussed previously). Install a suitable drain pan that is piped to an adequate drain. . Do not place any valve or other restriction between the tank and T&P Relief Valve. READ ALL INSTRUCTIONS BEFORE USING. Read each installation step and decide if you have the necessary skills to install the water heater. DANGER! Ducting to outside of building or another room? To minimize property damage from leaks, inspect and maintain your water heater in accordance with this manuals instructions. NOTICE! Disconnect power to unit. Installing the water heater Thermal Expansion Determine if a check valve exists in the inlet water line. Install the drain pan so the water level is limited to a maxi- mum depth of 1-3/4 (45mm). NOTE: Before attempting to adjust the thermostat, read the Water Temperature Regulation section. Do not solder pipes while they are attached to the water heater. While in Efficiency or Hybrid mode, during normal usage, the unit will operate the heat pump for maximum efficiency. If it is, use special straps as required by local building codes.NOTICE: The state of California re- quires bracing, anchoring, or strapping the water heater to avoid its moving during an earthquake. We recommend installing the following accessories and any other needed changes to bring your home up to the latest code requirements. [ECO]. The proper way to connect the water heater to copper water pipes is as follows. Connecting electrical power to the tank before it is completely full of water (water must run FULL STREAM from a hot water tap for a full three minutes) will cause the upper heating element to burn out. may require the water piping, condensate piping, and drain piping to be insulated to guard from freezing. Solar water heating systems can supply water with temperatures exceeding 170F and may result in water heater malfunction. WARNING! WARNING! Close the hot water faucet and replace the aerator. Ensure that wire sizes, type, and connections comply with all applicable local codes. Completely read all instructions before beginning. If necessary, you can make them shorter later when you install the new water heater. If bends with tighter radiuses are needed, a rigid elbow must be used. The water heaters inlet and outlet connections contain non-metallic parts which could be damaged. Heat pump defrosting indication: If you arent sure if your plumbing system is equipped with properly installed and adjusted Thermostatic Mixing Valves at each point where hot water is used, contact a qualified person for more information. . Other types of valves may cause excessive restriction to the water flow.Install a Thermostatic MixingValve at each point-of-use (for. Review the chart on this page first and you may not need to call for service. This typically takes 8 minutes, (the User Interface Module will display -, , repetitively during this period). Refer to Use and Care Manual. If your home has copper water pipes, you can solder the water pipe connections or use SharkBite or push-fit type of fittings that dont require soldering. If you have increased the temperature setting and the Thermostatic Mixing Valves are not set properly (or not installed) you could scald yourself while checking the temperature. At lower temperatures and relative humidity levels, efficiency will be lower and recovery will take longer. Connect these 2 wires to the 2 wires on the water heater using wire nuts or other connectors. WARNING: If local codes require external application of insulation blanket kits the manufacturers instructions included with the kit must be carefully followed. . Water Leak Sensor Not Installed. If your toilet occasionally runs for no apparent reason (usually briefly at night), that may be due to thermal expansion increasing the water pressure temporarily. Remove the jacket access panel(s) and insulation. Remove the aerator at the nearest hot water faucet. Inspect the drain pan, pipes, and surrounding area regularly and fix any leaks found. Connect the hot water supply using 3/4 inch NPT to the hot water outlet. In case there is an active alarm, the alarms button will blink in the lower right corner. As an example, a room that has an 8 foot tall ceiling and is 10 feet long by 8-3/4 feet wide would contain 700 cubic feet.NOTICE: This Heat Pump Water Heater may be located within a required minimum of 6 clearance from a wall on the outlet side, however for future service considerations, a minimum of 3 feet from any obstruction on the back, left and right side is recommended. Do not connect condensate drain lines with other drain or discharge lines into a single (common) pipe or line. There is adequate space to install proper condensate drain piping. 20 ft. . Press Mode/Enter button and hold for 3 seconds. Open a hot water faucet and let the hot water run until it is cool (This may take 10 minutes or longer).WARNING! Connect the homes two power wires to the water heaters two power wires. We recommend using a dielectric-type union. The condensate drain lines and connections to the drain piping must comply with all local codes. Each line (condensate drain line, temperature and relief valve discharge pipe, etc.) Installation Checklist A. The temperature setting will blink on the display; press the Mode/Enter button to confirm the selection. BACKGROUND: Water expands when heated, and the increased volume of water must have a place to go, or thermal expansion will cause large increases in water pressure (despite the use of a Pressure Reducing Valve on the homes main water supply line). Open the shut-off valve in the cold water supply line. Rigid metal conduit, intermediate metal conduit, or electrical metallic tubing may be used for the grounding means if conduit or tubing is terminated in fittings approved for grounding. Remove the cover on the electrical junction box on the side of the water heater. Energy Saver Mode Troubleshooting Alarm Codes 120 Troubleshooting Tips Save time and money! The setting temperature will blink on the display, press Mode/Enter button to confirm. Working on an energized circuit can result in severe injury or death from electrical shock. Part description (as noted below) and number of parts desired. This allows any debris in the tank or plumbing system to be washed out. Wiring Diagram COMPONENT CODE AT AMBIENT TEMPERATURE CAP CAPACITOR COMP COMPRESSOR COND CONDENSATE SENSOR (SOME MODELS ONLY) DT DISCHARGE TEMPERATURE ECO EMERGENCY CUT OFF ET EVAPORATOR TEMPERATURE EXV ELECTRONIC EXPANSION VALVE FAN FAN GND GROUND NUT ON TANK NUT HPS HIGH PRESSURE SWITCH JCT JUNCTION BOX BOX LE LOWER ELEMENT LEAK LEAK SENSOR (SOME MODELS ONLY) PCB PROGRAMMED CONTROL BOARD ST SUCTION TEMPERATURE TB TERMINAL BLOCK TTL TANK TEMPERATURE - LOWER TTU TANK TEMPERATURE - UPPER UE UPPER ELEMENT 29. . Even if the water heaters thermostat(s) are set to a relatively low temperature, hot water can scald.

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