Hey Carol, thanks for reaching out and for reading my article it means the world. Hey Adam, we understand your dilemma. Tennis and basketball courts are available at both properties. This being the case, can you confirm one way or another if the water park at the Moon Grand is fully open. But staff? Have a wonderful time and if you need any help booking tours or arranging day trips just let me know. Hi Sarah, You will find an extensive range of services in the Moon Palace Nizuc, including a restaurant and fitness center, as well as a bar and garden. There are 2,500 suites and rooms in the Nizuc, Sunrise and Grand Moon sections of Moon Palace. Thats also why you wont find any dolphin tours on our website.
Nightly entertainment including live music and shows are varied. Depends on who they will have and who you booked with. I wouldnt worry too much about thinking you made a mistake. Hey Sarah What would you advise ? We did spot some wear, particularly around the rooftop pools, but everything else is largely in good shape and manages to draw plenty of happy repeat guests. Our dedicated weddings team here at PlayaDelCarmen.Com are passionate about creating bespoke weddings for people like you. we didnt book the family suite. How can I help? There are two malls with several recognizable chain restaurants and shops just over five minutes away on foot in either direction. They also have a boogie board open for those that prefer it. Also do you know which of the building #s are considered to be the new Grand and not the renovated Grand? Since its an all-inclusive, well have to purchase that from the resort. Hey Monica, thank you for reaching out. . I stayed in Xcarett a few years back and it really out me of riviera maya . We just booked a trip to Moon Palace Cancn for March of 2018. Well help you organize and book your flight, transportation, hotel, and activities + answers all your questions . All products are independently selected by our writers and editors. The all-inclusive indicates that we are entitled to a free airport transfer since we are staying for 5 nights. Is it worth it to upgrade to the Grand?
There is plenty of lush vegetation at this hotel so youll definitely get the tropical jungle vibe from it. What is the prettiest beach (clear blue water and white sand) to access if staying in Cancun near airport and what is the safest mode of transportation to get there for 4 people? 888-537-9797 or email us at customercare@playadelcarmen.com to ensure you get the best rates. Moon Palace offers accommodations near resorts, making the hotel a great fit for travelers seeking an upscale experience. Set directly in the middle of Cancun's Hotel Zone, this hotel is surrounded by all manner of other large-scale properties.
it looks like the nizuc rooms are quieter, but the kids stuff is closer to sunrise which do you think is better for kids that need some quiet? Would you recommend staying in the Grand section or other parts of Moon Palace? Can they get a day pass to these two resorts? Hey Tina, YES I would absolutely make it your mission to visit here, it is absolutely stunning a lot different from Cancun its gorgeous and super easy to get to either on the ADO bus or private transport. Reach out to us, toll-free at888-537-9797 or customercare@playadelcarmen.com. Tara, Hey Tara, you would have to contact the hotel directly. Hope this helps. Its in Cancun. When Is Tiger Woods Phil Mickelson Match 2020. Both the Sunrise and Nizuc have fitness centers open daily from 6:00 am to 11:00 pm. , Hi, I will be visiting Moon Palace early next year. This place is needed fantastic! Other activities include Spanish classes, dance lessons, and a variety of tours and excursions that can be arranged. Hi William please let me check for you and Ill report back later today, as I was informed that resort credit at Palace resorts had been terminated. None of our visitors have ever complained about it before, and I just asked some of our Travel Specialists who have stayed here before, and they never heard anything. Something which is definitely not recommended in all of Mexico. Hi , My friends and I ( two couples ; age -23-27) just booked Moon Palace and we are planning on visiting Cancun this year in November but it comes to our attention that The Grand could be a better option. Hey Shelley, how strange I literally just got news this morning that all Palace resorts are scrapping resort credit. However, that is what we are here for. The Sandos Caracol Eco Resort is spectacular! Among the outdoor pools in the Grand at Moon Palace Cancun hotel are the Unique Day Club, pictured here. My decision to go to this resort was enticed by the possibility of using $1500 as resort credit. Hello Shannon! It certainly keeps millions of American dollars in the U.S.A for one of the busiest seasons of the year. The lobby is a spacious affair, meant mostly for checking in and moving on to the rest of the resort. Thanks again for your two cents. Although they are old enough to go around on there own I dont want them to have to travel around too much to access the facilities that they want to use or for me to have travel for ever to get to them. Heres a list detailing prices. And all like a water park feature or other fun amenities (simulated surfing, climbing wall, Eurobungee, biking).
Looking for the best family resort. Hi Trevor, thank you for reaching out and for reading my article. Thanks for reaching out. The whole resort is awesome for teens as we detailed on the blog there are plenty of activities happening day and night, so dont worry about that. They don't care. It has always been a lovely resort until this past May 17. The Moon Palace provides a free shuttle that goes from lobby to lobby, to the other properties within the resort You can also walk if youd like.
I just booked Moon Palace without reading reviews and now i am upset and second guessing it. The weather is always sunny and warm here, however, July is considered the rainy season so you may get one or two days with an hour of rain here and there. Is there an even better option (without spending a complete fortune)? I was wondering how do you recommend that you pay for the resort credit? The Palace Resorts offer each booking of 3 nights or more resort credit. They are stating the water park is not open and cant confirm when it will be. Thank you very much. You will have an amazing time staying at the Moon Palace. AT&T? You can get either a king bed or 2double beds and all feature a double Jacuzzi. Theres also a liquor dispenser with higher-end labels, and upper-tier rooms feature Lavazza coffeemakers. I think it goes without saying that you should drink responsibly the same as you would at home. Does Moon Palace Cancun Have A Swimmable Beach? When you arrive at the hotel they will explain the resort credit to you, along with the different options for tours. Hi, I love the beach and swimming when on holiday. thanks! Up to 25%! If you want a little adults-only time, guests aged 18+ can also visit the Isla Mujeres Palace. Speak soon. No, the Moon Palace doesnt have a dolphinarium they only sell tours with dolphins so you dont have to worry about that. We were considering Moon Palace for this years visit but just read your review on the beach. Hope that helps. Regards, Eddie. , PlayaDelCarmen.com 2020 | All Right Reserved. We dont really want to be looking at a parking lot and we dont want to be in the building the furthest from everything. If you want to take the ferry over to Cozumel, you have access to the Cozumel Palace. One glaring example of their weakness in this realm: I was at a buffet that included beans frijoles and the label on the dish clearly warned no vegetariano / not vegetarian meaning the beans no doubt had something like pork or chicken mixed in. The rooms at your hotel have been recently renovated and they are very nice. Thank you for the wonderful tips. Thank you! In the meantime, please dont hesitate to give us a call. Cancun International Airport is just 15 minutes away (45 miles or 48 km away from here). I have booked for 14 nights. The drinks are top-shelf alcohol, and there are at least 8 bars to choose from, from the lobby bars featuring live music to the pool bars with swings where you can enjoy a few drinks. Can you pls advise on the current situation and actually how safe is it to travel and stay there? I appreciate your offer to help me make a booking elsewhere, but Im reluctant to spend money unnecessarily on another water park, when one of the reasons I booked The Grand was for this facility. Yes, you should be able to pay for a day pass to the grand with your resort credit. For future building projects Id like to pressure Palace and all other developers to build farther from the beach. Its also much cheaper if you book with us or online. Offering services from audio, lighting, projection, and equipment, this venue is an excellent choice for your corporate event. Hey Lara, heres a link to their website. Thanks. . We offer free, unbias advice, and can help you book and save you money. can you please give me advice on how to make sure that our rooms are close together? We arent fully sure about which buildings are considered them to be new grand and not the renovated, your best bet would be to contact the hotel directly to ask them about it. Chi and Lavarino bath products are standard throughout, along with Chi flat-irons and hair dryers. Youre more than welcome, just happy to help. Theyre local and know these hotels and region better than anyone. However, for absolute clarification on this matter, you need to confirm with the hotel directly. Youre more than welcome, Im glad to be of help. Why are you not recommend Dolphin swims? If we would of upgrade to The Grand can we also use a Moon Palace without an extra costs ? Also we would like king bed. The credits can be used towards tours (they do have a selection), spa services, golf and even put towards wedding packages. You can take a cab or bus from the highway. One of our fabulous Travel Specialists will be in touch with you shortly, to assist you any more questions you may have on that property, and any other all inclusive in the area. My husband and 12 year old are certified in scuba diving and my 14 year old likes to wind surf. Every single staff membermore, with bites and blood. What they failed to mention was that it was limited by category. Hoping I made the right decision about going here. While the rooms here aren't the epitome of style, for the most part they are modern and fresh, with an abundance of light decor that looks appropriate for the hotel's beachside setting. Well be heading to moon palace, a group of 8, mainly for a golf vacation. and how about non alcohol drinkers? My kid never wanted to leave. It was difficult to find a holiday which has something for everyone but some of the reviews are worrying. Also if I am taking a shared shuttle from the airport, how many stops away is the moon palace one of the closer resorts? Hi Sarah, I Just booked a 6 night stay at The Grand. How scary. Id suggest some cool adult athletic activities, along with trainers, in addition to the simulated surfing, like slack lines, traveling rings, trapeze, and an outdoor fitness area with luxurious athletic turf for yoga, dance, stretching, fitness classes, cross fit lite, olympic rings. The square footage of the room is not that big, so families of four may find it a little tight. Contact us and put Ask, The Beach Palace; Hotel Zone, Cancun, Mexico 1. Hi, I have jst booked 2 weeks at the moon palace and was told tha you can use the resort credit for things like swimming with dolphins etc. Hi! Yes, the FlowRider is part of the grand luxury section. YAY!! What would be your recommendation for what we bring for money? Ask Oyster: Where Can I Find Single Ladies? Playacar Palace is one of those hotels and has a beautiful beach. How ever I did have one question regarding the time of travel from the airport to the grand moon place resort. Dont forget if you need any help arranging tours or things to do while youre here we are privileged to boast the best rates so dont hesitate to get back in touch. I wasnt aware of the difference in the beach water, my family of four was hoping to be within walking distance to beautiful white sandy beaches now it seems well have to leave the resort to find them. I am booked for August this year and am travelling with 14 year old have told boys. I would be really angry if I decided to stay there believing in what the travel agents said and once being there finding out that they do have dolphins in captivity. thanks! I was a guest at Moon Palace for a convention last week. Open 4 days per week from 10 pm through until 3 am, you can dance the night away and drinks are all-inclusive. How much are they?
and if you stay 12 nights or more you receive $2500 in resort credit. Hello The info in your blog is so helpful! Your thoughts? I asked to meet with the pre-planning team because the consistently ignored my requests and they didnt take any responsibility of their wrong doings. Features include iPod docks, game consoles in the Family Rooms, flat-screen Smart TVs in the bulk of the rooms, with Apple TVs in the Concierge Level, Ambassador, and Presidential Suites. I would be surprised if it would be in the GRAND as I would assume it would be specified in the booking since it seems to be a bit separated from the to others and more high end. Over 30 years ago, the Chapur family founded Palace Resorts, which offered all-inclusive resorts in Mexico. The connecting room options are an awesome idea especially for teens who like their own space. Located between the Sunrise and Nizuc lobbies. Keep in mind that this is a family-friendly, and those looking for something more adult-oriented might consider the Le Blanc Spa Resort. Its like they have your money, so we really dont have to resolve any issues. From our booking, it doesnt seem to mention in which of the 3 sections well be located. Can you explain what is going on with the water park?
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