card next. JavaScript is disabled. Was told that I needed to return the whole set for a replacement as they would not open a new set just for the single driver I needed. I have a "My Lowe's" card (not a credit card) that they scan whenever I buy anything. See the new list. 4 product ratings - Kobalt 2884762 5-100 ft-lb 3/8" Digital Torque-Angle Wrench, 65 product ratings - NEW KOBALT 3 PIECE SET Groove Joint Channel Lock Pliers SET OF 3 8", 10", & 12", 47 product ratings - NEW Kobalt 24V Max 1/2 " Brushless Impact Wrench KIW 5024B-03 *Tool Only*, 27 product ratings - Kobalt 24V Max 2-Tool Combo Kit Impact & Drill Charger Battery Bag 0672827. 8 product ratings - Kobalt KRAIW 124B-03 24V Impact Wrench, 23 product ratings - Kobalt 10-Piece Household Tool Set Pliers Wrench Strong Chrome Vanadium Steel, 7 product ratings - Kobalt 24-Volt Max Power Source Adapter, 29 product ratings - Kobalt 3/8" 24v - kiw-3824b-03 Impact Wrench Drive Variable Speed Brushless, 29 product ratings - Kobalt 0672828 24V Max 3/8" Brushless Impact Wrench - Bare Tool. That one is so convenient down the street from my high school but I'm not goin there anymore. I posted a few months ago a bad experience trying to use lowes "no questions asked" kobalt hand tools warranty. My local Lowes is a ghost town. I kept the ratchet. Thanks for the heads up. My personal philosophy was to go with whatever the computer would do, as the computer is or should be synced with the corporate philosophy. Your license was flagged due to the extremely high amount of theft they have. Which they didn't have. Since the stores hate to get complaints, They allow the asshats to return it. View cart for details. Home Depot always seems busy. ET andFriday through Sunday from 9 a.m. to 5 p.m. I don't have a problem with Kobolt warranty, I returned 9 tape measure, 2 1/2" drive ratchets, 8" slip joint pliers, and 2 #2 phillips screw drivers last week without issue. I took the whole kit back and they took a new kit off the shelf, ripped it open and gave me the ratchet out of it. It may not display this or other websites correctly. I've read many complaints about lowes and HD not honoring their lifetime tool warranties. Turn around and return it to another store for store credit. I returned a Kitchen Faucet that my wife bought and forgot about it in her trunk. Never had a problem with returns. This is what I would have done as well. I recently returned a CM driver handle as it would no longer hold the tips (lost its magnetism). Another reason to skip Lowe's. That or some think it means hassle free for them not the customer. Or the Valvoline cardo they put the Royal Purple in the Valvoline bottles just to look legitlol, First one I went to said I would have to call kobalt and they would give me warranty instructions. I should ad I went there mainly to buy something, one of those old school weed cutters you swing like a golf club. I have always had really good luck with Lowes. Other one is out of my way unless I'm goin to sears or harbor freight but they actually warranty stuff. http://www.garagejournal.com/forum/showthread.php?t=284776&highlight=jacked_72+lowes&page=5. Wtf?! Too many returns with no receipt. Walmart Black Friday 2020:Walmart promises 'all-new Black Friday experience' with earlier savings and more online deals, seeks 20K seasonal workers. If the computer would allow it, I'm not going to say "No." The recall notices say more information is available atwww.greenworkstools.comwhen consumers click on Important Safety Notice. However, the new recalls were not listed on the website Thursday afternoon. It records all my purchases. I've had bad experience price matching items at Lowes. Thepole saws were soldfrom March 2017 through October 2019 for about $180. Some of the CSAs / cashiers get something out of telling a customer nosome get something out of telling a customer yes. Free Ship! heck they'll be asking for a Soc Sec. The DL check was weird. Sign up here, Another150,000Kobalt Brand 40-volt Lithium Ion Cordless Electric Chainsaws are also being recalled because the saws can remain "on," the recall states. That is not how Sears operates anymore. Two different electric, cordless saws sold at Lowe's stores nationwide and on the home improvement chain's website are being recalled because they pose a "laceration hazard.". Copyright 1995-2022 eBay Inc. All Rights Reserved. I don't think I've ever had to exchange a Kobalt product (I think I only own a couple that were gifts or free) Stop at returns and ask about kobalt warranty. See the new list. You must log in or register to reply here. I would of argued this is NOT a merchandise return w/o a receipt its a warrantee exchange. They didn't ask for license or anything. Sucks that they are screwing good customers in an attempt to curb the theft. Went to warranty a ratchet and since I didn't have the receipt from who knows how many years ago they would only give me $8 credit which they said was the closeout price. You are using an out of date browser. Told them I had bought it years ago when it wasn't part of a set, and it was a lone driver---no luck. For 106,400Kobalt brand 40-volt Lithium Ion 8-inch Cordless Electric Pole Saws,the recall says the switch "can fail while under a heavy load, and cause the unit to continue running after the user releases the trigger, posing a laceration hazard to consumers. Doesn't really surprise me. The chainsaws cost about $200 and were sold from January 2014 through March 2020. One weird thing happened to me at Lowes once. Follow USA TODAY reporter Kelly Tyko on Twitter:@KellyTyko. My .02I don't have many Kobalt tools..but took a ratchet back last year..no receipt.. Regarding Harbor freight's warranty policy, I bought one of those ratchet and socket sets that was $4 with coupon and the ratchet stripped out (big surprise). Consumer Product Safety Commission website, Money tips and advice delivered right to your inbox. ET. There have been 48 reports of the "switch contacts welding causing the chainsaw to remain in the 'on'position.". Or if they did the kid working there couldn't find them. Yes I had the receipt, but the girl said they could look up whatever I bought because I have the Lowes Card. Where's the profit in stealing something, then hauling it back in for a warranty replacement, and walking out the door with a different item that's exactly the same as the one you stole? Five years they gave me the money back with no question. The girl at the counter even laughed when i gave her my license and saw the list of warranty returns I have. They wasted my time even though their policy says they price match and I had two employees tell me they would price match what I was doing. Conversely, I wouldn't approve something the computer wouldn't allow. They have people that will roll a cart full of expensive items out of one store. You knowi was kinda watching the race off and on yesterday and Jimmie Johnson's KOBALT Tools Chevy..I wonder If they really use Kobalt tools to work on their cars..? Get back, give her my license and she says it's flagged. 18 product ratings - Kobalt Direct Drive And Multi-fit Socket Set with Bonus Gearless Palm Ratchet, 42 product ratings - Kobalt 40v Battery 2.5ah Rechargeable Lithium Ion (Li-ion) Cordless Tool Power. Justice store closings 2020:More locations to close as part of Ascena Retail Group bankruptcy. If something needs to be returned and the receipt has been lost, they can look it up on their computer to verify the purchase. I can see ..in the future..unless you are buying from someplace that tracks your purchases..Napa, etcbetter keep that receipt.. Walmart promises 'all-new Black Friday experience' with earlier savings and more online deals, seeks 20K seasonal workers, Your California Privacy Rights/Privacy Policy. Wow, that is terrible business by sears. There seems to be a problem serving the request at this time, One stop shop for all things from your favorite brand, Kobalt Mixed Set Screwdrivers & Nutdrivers, {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}, Kobalt 0437531 20 V Max 4.0 Ah Lithium-ion Battery, Kobalt 43308-8247 24V Drill/Driver 2 Tool Combo Kit, Kobalt 10pc Midget Comb Wrenches Metric 23603 USA, Kobalt 20V Max 2.0 Ah Lithium Ion Battery - Black (0437530), Kobalt 5024B-03 24V Max 1/2 inch Brushless Compact Impact Wrench, Kobalt 464646 3-piece Groove Joint Pliers Set - Blue, Kobalt K20-MC60A 20V Power Tool Battery Charger, Kobalt Drive Brushless Impact Wrench, Tool Only (672828), Kobalt 1438111 40V 2.5Ah Lithium Ion Battery, Kobalt 86773 14 Pieces Ratchet Set - 0607975. Something went wrong. 2 product ratings - Kobalt 11-Piece Metric 3/8-in Drive 6-Point Socket Set with Case New! The best argument not to shop there. People on here bash Craftsman, but at least the dang employees there understand the warranty. She says go grab thevreplacement. But since my experience was different than the others on hereseems as they have no consistent policy? Slight thread drift. Definition of a Lifetime warranty is a funny thing not many people offer the same level of warranty like craftsman anymore will missed it even more when they are gone or adopt to the newer model of "lifetime warranty". Sign up here. No injuries have been reported, but consumers are urged to stop using the recalled saws immediately and to contact distributor Hongkong Sun Rise Trading for a free repair. ", Save better, spend better:Money tips and advice delivered right to your inbox. 32 product ratings - KOBALT 1/2" Drive 1000LB MAX AIR IMPACT WRENCH- 0840780 SGY-AIR236 BRAND NEW!!! More than 256,000 saws are included in the two recalls posted this week on theConsumer Product Safety Commission website. For a better experience, please enable JavaScript in your browser before proceeding. Funny how different the stores can be. More locations to close as part of Ascena Retail Group bankruptcy. There is nothing in Lowes that I cant find someplace else and almost always cheaper. Inconsistent treatment by Lowes and Kobalt has been going on for years. 1 or 2 !!!!!!! Almost seems like they aren't trained on how to do warranty. When I went in to warranty a few things okay more like nine sockets they asked if I had receipt I said no they just told me go get the same ones off the shelf. 2022 USA TODAY, a division of Gannett Satellite Information Network, LLC. Many moons ago, I managed the front end of a Lowe's. I ask how many returns does it take, she says 1 or 2. To learn more about the recall, contact Hongkong Sun Rise Trading toll-free at 855-378-8826 Monday through Thursday from 9 a.m. to 8 p.m. I guess I cant say it doesnt surprise me. I was expecting store credit (had to buy stuff anyhow) but the lady gave me cash.
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