Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. The hotel offers a self-parking area for those who arrive via car. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Superb customer service. Booking.com does not accept responsibility or liability for any reviews or responses. We arrived early and the friendly staff still let us have the room immediately. We were sorry to see that not all our services and facilities met your expectations and for any inconvenience this has caused you, we would like to offer our sincere apologies. We have more than 70 million property reviews, and they're all from real, verified guests. Unfortunately, during this period multiple team members were sick and we were understaffed. Dear Kooi, Beautiful lobby, it even smelled beautiful! Thank you for reviewing your stay with us, we are sorry to read that you did not enjoy your experience at our property. Expedia, Inc. is not responsible for content on external Web sites. We didn't like that the sheets weren't changed each night and the temperature in the room always ran a bit warm. Additional sorting options may be available (by type of traveller, by score, etc.). We loved having a canal front property and getting a great view of the city. Guests can enjoy the plush beds, which are made with premium bedding. They made our stay very pleasant. Will use again when we come back to Amsterdam in the future. Nice clean room and comfortable beds. Location worked well for us for exploring Amsterdam and attending a gig at Ziggodome. Please dont include personal, political, ethical, or religious commentary. Guests will find that they are within walking distance of many area landmarks and attractions. Apollolaan 138, 1077 BG Amsterdam, North Holland. Response from Hilton Amsterdam Team on Jun 13, 2022. Liked: Cleanliness, staff & service, amenities, Liked: Cleanliness, amenities, property conditions & facilities, Staff were friendly and helpful! Spacious room, friendly staff that gave us a free drink for my birthday. We do our utmost best to give our Guests the best experience and therefore we are happy to read you experienced your stay as 5 stars! An Accommodation may choose to reply to a review. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. Yes, Hilton Amsterdam is a pet-friendly hotel. Connecting rooms are available for those traveling in a larger group, and each of the rooms has a private bathroom with complimentary toiletries attached. A little slow on check in (but completely sold out so trying to accommodate all) maid service excellent. Dear Inocencio, Your feedback is truly important to us as it allows us to constantly improve the level of service we provide to our guests. That's how we know our reviews come from real guests who have stayed at the property. We've sent you an email so you can complete your subscription. I mean it's still better than a dipping old mattress but if you suffer with joint or muscle issues you might find it uncomfortable. We hope that, in spite of this experience, we may look forward to welcoming you back to our hotel. They are also applicable regardless of the sentiment of the comment. Rooms clean and up to date. I had room I room down hall and opposite side of elevators, but I could still hear the elevators. All rights reserved. On arrival the request was met and service was great. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Hilton Amsterdam that suits you best. This is definitely not the way we would like our guests to experience our Hilton Hospitality. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether its just a rating or contains comments as well, etc.). When guests stay at the property they check out how quiet the room is, how friendly the staff are and more. Search for Hilton Amsterdam discounts in Amsterdam with KAYAK. There is no balance between price and received or received value. The outdoor lounge was magnificent!! Please enter a valid email address, Thanks! It would be our pleasure to welcome you back again in the near future. Thank you for reviewing your stay at Hilton Amsterdam. Respect the privacy of others. I dont like the fact that had to choose time slot for my breakfast! emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. Note that guests submit their subscores and their overall scores independently, so theres no direct link between them. Your current currency is Canadian dollar, Choose your language. Good breakfast, very helpful staff, special mention to Raza. Many different travel sites will offer discounts or deals at different times for rooms at Hilton Amsterdam and KAYAK will provide you with prices from a huge range of travel sites. Daily cleaning, increased availability of sanitation products. We were sorry to see that not all our services and facilities met your expectations and for any inconvenience this has caused you, we would like to offer our sincere apologies. If we find any, we delete them and, if necessary, take action against whoever is responsible. 551 out of 991 reviews, Rating 1 - Terrible. Contributions should be travel related. Response from Hilton Amsterdam Team on May 9, 2022. The windows are outfitted with blackout drapes to block the early morning light. Your current language is English (UK), I liked it very much. A very quiet hotel, but sadly next door to me was someone with a terrible hacking cough which sounded like it was in my room and woke me up in the night. The rooms are spectacular. The property contains an on-site restaurant, a coffee shop, and a bar area. Thank you for your 5 star review but more importantly the feedback for the Team, it allows them to celebrate the hard work they do in the knowledge that it truly makes the experience for our Guests exceptional. Very good value for money - to be repeated. The only way to leave a review is to first make a booking. Staff members are multilingual, and they can assist guests in Chinese, Dutch, English, French, German, and Italian. KAYAK scours the web for all room deals available at Hilton Amsterdam in Amsterdam and lets you compare them to find the best rate for your stay. Also within walking distance is the Stedelijk Museum and the Van Gogh Museum. Excellent location for Ajax stadium, Ziggo dome and just 15 mins into the centre of the city by metro or overland train. For our purpose (Ziggo Dome) and Amsterdam center the location was ideal. Easy to get to the old town using the metro. Very good breakfast. However I find there is limited dining choices. To get the overall score that you see, we add up all the review scores weve received and divide that total by the number of review scores weve received. 5-star!!! We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, Response from Hilton Amsterdam Team on Jul 22, 2022. Didnt like the smokers right outside the entrance door. Quiet. Staff efficient, room & bathroom clean and enough space, The facilities near reception need to be looked at as almost everything I asked for was unavailable
I over heard others have a similar dilemma. You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didnt actually stay there. $230 per night (Latest starting price for this hotel). mattress not that comfortable. The mattress was very hard. We were supposed to get an answer in 24 hours but we did not until I sent a reminder a few days before our stay . Big and fairly hard bed. Hilton Amsterdam has implemented the following measures: Property is cleaned by professional cleaning companies, Hand sanitizer in guest accommodation and key areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, All plates, cutlery, glasses and other tableware have been sanitized, Guests can opt-out of accommodation cleaning, Staff follow all safety protocols as directed by local authorities, Thermometers for guests provided by property, Food can be delivered to guest accommodation. We told staff this but they didnt take it seriously they told us it requires a lot of pushing to open. There are 271 one rooms arranged over nine floors which are all 100% smoke-free. .Noise from the toilet didn't let me sleep (I think came from the extractor).I'm a picky sleeper so if you are a normal one you won't notice it but I have problem sleeping with white noise. Sign up and we'll send the best deals to you. Good price and breakfast included. The stairs to the floor were unable as we were unable to open the door to access the stairs on the ground floor and when we accessed it for the first floor was unable to get out on the ground floor. As we would like to know more details about your experience, we kindly would like to ask you if you could contact us via our email. The breakfast was very extensive and good quality. Breakfast was really nice! Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. Reviews are most valuable when they are original and unbiased. Ideally, we would publish every review we receive, whether positive or negative. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Check-in time is 2:00 PM and check-out time is 12:00 PM at Hilton Amsterdam. Response from Hilton Amsterdam Team on May 18, 2022. Booking.com. We make it clear when weve done this. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. Response from Hilton Amsterdam Team on May 6, 2022. Choose your currency. All the staff were helpful and courteous. Response from Hilton Amsterdam Team on Jun 15, 2022. Tried to call concierge, no one answered. Good location to attend a concert at ziggo Domme, Very pleasant generally breakfast good staff lovely would recommend to a friend. Hilton Amsterdam is 33 miles from Rotterdam The Hague. We were sorry to see that not all our services met your expectations and for any inconvenience this has caused you, we would like to offer our sincere apologies. All rights reserved. The televisions are equipped with premium channels. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. This service may contain translations powered by Google. Your contribution should be yours. Good public transport accessibility, comfortable room and beds, good value for money. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. We are looking forward to welcoming you back at our hotel in the near future! Rating 5 - Excellent. All content should be genuine and unique to the guest. The front desk is available to attend to guest needs 24-hours per day, and there is free WiFi available in the lobby. This is definitely not the way we would like our guests to experience our Hilton Hospitality. For instance, a 10-minute walk will take guests to the Concertgebouw or the Vondelpark. No 24 hours room service, Vacation rentals in United States of America, Vacation packages in United States of America, Cancel your hotel or vacation rental booking. Would have been nice with a refrigerator / minibar in the room. Dear Taishi, We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. Our Guests' feedback and impressions are very important to us because we see them as means to improve our services every day. For more information, visit the Hilton Corporate Response to COVID-19 page. It is next to Amsterdam arena train and metro station. Your feedback is truly important to us as it allows us to constantly improve the level of service we provide to our guests. Youll have a private room with all the hotels amenities. Indoor pool, Spa and wellness center, Fitness center, Hilton Corporate Response to COVID-19 page, Check in anytime after 2:00 PM, check out anytime before 12:00 PM. 16 Hotel for staying after an event at one of the three neighboring venues. In the case of absence, you can always contact the front office and request them. The air conditioning was running all the time but couldn't really keep the room cool. Pick a room further away, hotel is well worth visit - however, they do get their price. Too expensive. The breakfast was very good. Good size rooms. Dear Anais, If you booked through us and want to leave a review, please sign in first. Beds are very comfortable, large room, good shower. The housekeeping staff stops in daily. Overall you pay a relative high price for one room and a rather sober breakfast with lousy coffee. On behalf of the entire team, we would like to sincerely thank you for your rating of five stars! There is hypo-allergenic bedding available for those that have allergies or sensitivities. Such a high rating can only mean an incredible compliment to the teams effort and we will make sure to share it with them. Parking was confusing, it was a block backside of the hotel, clear indications could have been made parking easy. Nice standard breakfastlocation perfect for my work, rooms not 100% clean found lots of hair here and there Plus, there is in-room childcare for those that require it. We sometimes show external review scores from other well-known travel websites. if the writer is claiming to be someone else). Staff was wonderful. Also sound insulation not great. Matheo, our breakfast waiter was an excellent one that made the breakfast more enjoyable (the first day, we didn't know that we had the option of ordering from the kitchen, but he made us aware of this). 23 out of 991 reviews, Liked: Cleanliness, staff & service, amenities, property conditions & facilities. So very easy to get into the city. Travelers may receive a savings voucher when they submit a review. Thank you very much for your high rating. Dear Alexander, This stay has committed to enhanced cleaning measures. The most helpful contributions are detailed and help others make better decisions. We verify reviews to ensure the traveler booked with Expedia Group. We place great value on your opinion and we look forward to welcoming you with us again in the near future. Hilton Amsterdam is located at Apollolaan 138 in Amsterdam-Zuid, 1.8 miles from the center of Amsterdam. Location gives limited choice on evening meal, Good hotel located near to metro and train station. Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. All reservations at Hilton Amsterdam even non-cancellable stays on or before June 30, 2020, are eligible for a full refund. Location is great if you visit a event in the Arena, Ziggodome of Afas Live. That means that you can always find a great deal for Hilton Amsterdam. It would be our pleasure to welcome you back again in the near future. Hotel location is near Metro, Room was good, nothing much to complain. Charges may apply. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. It was a pleasure to welcome you and we sincerely hope to have the chance to host you again! housekeeping did not clean my room 2 of the 3 nights I stayed. Location near by Ziggo Dome and train station with an easy acces to city by metro. We appreciate your high rating. Other nearby attractions include the Rijksmuseum, P.C. Excellent breakfast. Cancellation/prepayment policies vary by room type and provider. To edit a review youve already submitted, please contact our Customer Service team. Vondel Park is the closest landmark to Hilton Amsterdam. Hilton Amsterdam is 5.4 miles from Amsterdam Schiphol. Dear Tia, We are happy to read that you enjoyed the rooms and breakfast. 2022 Expedia, Inc., an Expedia Group company. We sent a request regarding our room during the booking of the room, a few weeks before our stay.
Sitemap 13