Really? I will recommend all furniture lovers who quest for value in what they purchase to buy this. Been delayed 3 more times. Abbyson Living Leather Sofa Review (Good Quality Or Not? See reviews below to learn more or submit your own review. So I ONCE AGAIN placed the order with that salesperson, who proceeded to charge me TWICE for this mattress liner (so $186.91, twice). All Rights Reserved. Orid 2-Pc. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Of course I can cancel but you can go on Macy's web page and they still advertise 6 to 8 weeks for the furniture. However, the delivery men DRAGGED it across my brand new floors, steps, and put several holes in my wall (I will also add that none of my White Glove Delivery people ever took their shoes off, smelled heavily of cigarette smoke, etc. The rolled arms and subtle, welting defined lines of this large two-piece sectional flawlessly combine traditional and contemporary design that along with plush cushions draped in smooth leather, invite hours of relaxation in a comfortable, stylish way. I've checked each time they have delayed my order. They just offered excuses. Your use of our website is subject to intentX's Privacy Policy ,which is available here. We have owned our sectional for more than 4 years with no issue. I was also charged for Worry No More, which I never even purchased. The prices and offers are not worth the aggravation. 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We search the web to find the best deals and products. Room & Board Leather Sofa Review (Good Quality Or Not? Ridiculous. Of course, they were not. Be the first one to find this review helpful. I am absolutely incensed. Our content is intended to be used for general information purposes only. It's essentially what I was looking for. Get buying tips about Furniture Stores delivered to your inbox. It has also now taken 2 visits from the technician (there were also 2 times in which the appointment was cancelled at 5 PM the day prior) and the chest is still damaged - the top drawer does not close properly. Ordered dresser and 2 night stands. They told me it was never ordered (okay.) I was never told that this would mean the price of the chest would be deducted from my original bill and recharged once delivered. My family members who have also been loyal customers of Macys for decades will also not return to them. Thank you, you have successfully subscribed to our newsletter! For more information about reviews on ConsumerAffairs.com please visit our and now they can no longer honor the Value Protection offer because its been too long since the delivery. After nearly two hours of the customer service rep screaming at me, I was only given a $30 refund for damage to my home (it cost significantly more to actually repair and some is not even able to fully be repaired). When the mattress was delivered about a week later, it arrived by itself with no liner. When I asked why, I got 2 different answer's from online chat and customer service. I have been told that Macys will contact me if they are willing to replace the broker drawer. First, purchased mattress online, where the company refused to honor online offer. I've put in 3 claims in the last year with Worry No More. Not once has anything showed up. Required fields are marked *. When we were deciding on a mattress, we visited Macys physical locations several times, no one helped us. I cannot believe the ridiculous service we have received from the "Worry No More" warranty company. Save my name, email, and website in this browser for the next time I comment. They also keep a hold on my funds even when they have no clue when they will receive my items. What?!? Available exclusively for Silver and above members. Then we hear back that there was TOO MUCH urine on the couch for it to be covered under the warranty. Third bad experience with Macy's furniture. I was advised that the first charge would fall off, because it was in error, and the liner would arrive in a few days. ConsumerAffairs is not a government agency. "L"-Shaped Leather Sectional Sofa, Created for Macy's. Partner of USA TODAY Sports Digital Properties. ), An Insiders Guide To High Quality Sofa Construction. You can tell that something is not right with this company. Had the WORST experience purchasing a VERY expensive TempurPedic mattress from Macys. So after 35 minutes navigating the black hole of a customer service phone number we find out only 1 piece of the sectional is in and the were going to deliver that!!!! I have quite literally been stolen from. Around expected delivery date received email informing me of delay due to Covid. They sent an email telling me that I did not comply. Second, table simply not delivered, no information. When I was charged?!?) Who does that! When I finally got my refund it was for $10 less than what they billed me. What Are The Best Leather Sofas For Dogs? I can understand COVID delays, but not the inability for Macys to communicate the delay and good luck getting through that black hole of customer service. I placed a order and paid for same day shipping and they canceled my order the next day. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. 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Will never, ever, ever again purchase ANYTHING from Macy's. Our mattress was more than $4000. ', The Bachelorette: Rachel Recchia gets publicly rejected three times during humiliating rose ceremony. I'm over the excuses and want a REFUND! Will NEVER use Macys again. ModeSens Concierge helps you shop 500+ stores in one place. Sign up to receive our free weekly newsletter. Not to mention, they waited a week to decide this and now that we have to try to clean it ourselves is has just sat there. I agreed to this charge and provided a new card number for that transaction. I do not know what happened to this company but they should be shut down and never be allowed to sell furniture again. because the previous person had not fully submitted it when I spoke to her the week before. They actually tell you when you call in the event you get the opportunity to speak with someone We were told sofa arrived on May 29 at warehouse and we can schedule delivery. I offered to fax all receipts, and paperwork showing that I did comply. Well start sending you the news you need delivered straight to you. Unsubscribe easily. "L"-Shaped Leather Sectional Sofa, Created for Macy's Home - Furniture Furniture. Unsubscribe easily. Copyright 2022 Consumers Unified LLC. The Bachelorette's Jarrod Woodgate spends time with his ex Sam Royce AGAIN after the couple announced their shock split, Zoey Deutch rocks a stylish purple mini-dress on the red carpet at a screening for new film Not Okay, Naomi Watts pays tribute to her son Sasha on his 15th birthday: 'You continue to amaze and inspire me', Miriam Margoles accuses Arnold Schwarzenegger of being inappropriate on the set of End of Days after he admitted to 'stepping over the line' during his film career, Fans spot a VERY odd detail in The Block's cast announcement as an unlikely couple is featured in the line-up, Convicted drug smuggler Schapelle Corby stuns fans by performing her DISGUSTING party trick: 'How did you do that? This profile has not been claimed by the company. so would hardly call them White Glove). We were advised that Macys would replace this liner if it ever got stained or ripped. Unsubscribe at any time. L-Shaped Leather Sectional Sofa, Created for Macys Home Furniture Furniture, Your email address will not be published. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. They are a complete and utter failure and if you choose to do business with them prepare to be disappointed, angry and completely unsatisfied! DO NOT DO BUSINESS WITH THESE GUYS!! After another month, I was given my delivery date. I was told they don't refund the shipping amount! oz, Vintage Half Button T Shirt Cross Print Short Sleeve Heathered Summer Tee, Summer 3D Print Contrast Colorblock Casual T shirt Colored Pencil Heart Tee. Now we have paid extra money to have this couch covered and it was absolutely useless. So, after 9 months, dozens of calls to Macys with the rudest customer service team I have ever encountered, and a few thousand dollars later, I am left with lingering damage to my home and a broken piece of furniture. 5 days later when I asked about my refund I was told to kindly wait 5-10 business days. A few days later, we were contacted by the Sales Department to add a Value Protection Liner for $160 ($186.91 after tax) to maintain the warranty. Other marks, names, and titles are property of their respective owners. If it takes two months to deliver something how about schedule a few more delivery dates a month??? I kept all documents and complied with all conditions. Your use of our website is subject to intentX's Privacy Policy ,which is available here. But wait, they only deliver furniture 2 days a month and the soonest delivery data available is July 22! Published by associated news paper limited, Part of the Daily Mail, The Mail on Sunday & Metro Media Group, Orid 2-Pc. I purchased the Rachael Ray Chelsea bedroom set and a mattress with the White Glove Delivery Service in July 2021. We search the web to find the best deals and products. This week we were finally ready to get the sofa after more than 5 months and received a call two days before delivery date that the sofa was discontinued and no longer available! document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Copyright 2022 , Affiliate Disclosure - Privacy Policy, Orid 2-Pc. Finally, after another month, a non damaged chest arrived. Web site states 6 to 8 weeks. Now there was an accident with the fabric, we reported the claim and told it was a covered incident (pet accident).
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