If provided, secure the power cord around the two cord hooks during storage. Vacuum turns off on its own or indicator light flashes red. Empty dust cup and clean filters (see Emptying the Dust Cup and Cleaning Filters). With the power on, recline the handle, which will automatically turn on the brushroll. Copyright 1995-2022 eBay Inc. All Rights Reserved. Make sure the dust cup and all filters are in place after routine maintenance. Detach the handle from the wand by pressing the handle release button. You may wish to contact the manufacturer for further information. ), which require regular maintenance and/or replacement to ensure the proper functioning of your unit, are not covered by this warranty. SharkNinja Operating LLCUS: Needham, MA 02494CAN: Ville St-Laurent, QC H4S 1A71-800-798-7398sharkclean.com. If this occurs, immediately shut off power to the vacuum and remove the cord. Be among the first to know about exclusive product promotions. The snap used to hold the canister on snapped. There are no part substitutions listed. Inspect the hose for clogs. Large quantities of dust (drywall dust, fireplace ash, or embers). So we may better assist you, please register your product online at registeryourshark.com and have the product on hand when you call. The item you've selected was not added to your cart. With the pod detached, remove the lower nozzle hose and check for clogs. Remove any blockages or buildup from the airways in the nozzle. WHAT DOES THE BRUSHROLL INDICATOR LIGHT MEAN? In the event a replacement unit is issued, the warranty coverage ends six (6) months following the receipt date of the replacement unit or the remainder of the existing warranty, whichever is later. These defects include damages caused in the process of shipping, altering, or repairing the SharkNinja product (or any of its parts) when the repair is performed by a repair person not authorized by SharkNinja. Damage caused by misuse (e.g., vacuuming up water or other liquids), abuse, negligent handling, failure to perform required maintenance (e.g., not cleaning the filters), or damage due to mishandling in transit. DO NOT place vacuum cleaner on unstable surfaces such as chairs or tables. Thank you for your question and good luck with your repair! Hello Cheryl and thank you for writing. DO NOT unplug by pulling on cord. Get easier, faster product support and access to warranty information, Access troubleshooting and product care instructions. Follow the previous instructions for removing filters. Comment document.getElementById("comment").setAttribute("id","ad19de1b5bb51666978632604cb269d1");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. Allow all filters to air-dry completely before replacing in the vacuum to prevent liquid from being drawn into electric parts. DO NOT use if nozzle or accessory airflow is restricted. Tilt the dust cup and lift it off vacuum pod. If any string, hair, or carpet fibers are wrapped around the brushroll, carefully cut debris with scissors and remove from brushroll. My dust cup has broken--Do you have this part in stock. Receive money-saving advice and special discounts! cant seem to find a beater brush for this pet shark vacume. Solid Red: There is a jam in the brushroll area. Turn off all controls before plugging in or unplugging the vacuum. To ask our experts a question about a part, use the Q&A feature on our product pages. Hi Donna, sadly the requested part is discontinued, however you can contact the manufacturer to see if they have a suggested replacement. Your helped appreciated. NOTE: For deep carpet cleaning per ASTM F608 (embedded dirt in carpets), use setting II, Carpet. When powered on, keep the vacuum cleaner moving over the carpet surface at all times to avoid damaging the carpet fibers. To minimize the risk of power cord damage, DO NOT run the vacuum over the power cord. We also ask that you register your product online at registeryourshark.com and have the product on hand when you call, so we may better assist you. You will need the receipt as proof of purchase. Turn off all controls before plugging in or unplugging the vacuum cleaner. Always turn off the vacuum cleaner before connecting or disconnecting any motorized nozzles or other accessories. Close supervision is necessary when used near children. NOTE: To order replacement parts and filters, visit sharkaccessories.com. We were unable to add your email to our mailing list. Flashing Red: The motorized floor nozzle is overheating. DO NOT force into outlet or try to modify to fit. Your vacuum cleaner may consist of a motorized nozzle, wand, hose, and/ or vacuum pod. Your Shark vacuum may not be designed to stand up on its own. DO NOT use as an attachment to power tools for dust collection. Power cord caught in brushroll or floor nozzle. Need canister. To reinstall, set the bottom of the dust cup and tilt until dust cup clicks into place. The HEPA Filter should be replaced every 3 years. Replacement parts are available for purchase at. Normal wear and tear of wearable parts (such as foam filters, HEPA filters, pads, etc. Please contact us anytime. Something went wrong. Let the vacuum cool down for at least 60 minutes before restarting. The use of an extension cord is NOT recommended. Gently brush lint screen to clean. Illustrations may differ from actual product. Using the vacuum for an application where the unit lacks stability may result in personal injury. DO NOT handle plug or vacuum cleaner with wet hands. Some states do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you. Cleaning and user maintenance shall not be made by children. looking for rubber gasket seal at bottom of canister. The canister was discontinued by the manufacturer and it was not replaced. When taking a break from cleaning, you may need to lean it against furniture or a wall, or lay it flat on the floor. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow. See Nozzle Maintenance section for more information. We looked up the part you need, and it is listed as No Longer Available/Discontinued for your model . The Five (5) Year Limited Warranty applies to purchases made from authorized retailers of SharkNinja Operating LLC. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. Your email address will not be published. Our experts will get back to you as soon as they can. DO NOT use vacuum cleaner with a damaged cord or plug. Hello Dale and thank you for writing. Keep nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing. NAVIGATOR is a trademark of SharkNinja Operating LLC. View cart for details. Allow unit to cool for a minimum of 60 minutes. The part you are requesting has been discontinued, and we have no known replacement listed in our system. Ask our experts a question about this part and we will respond as soon as we can. This appliance has a polarized plug, if the plug does not fit fully into the outlet, reverse the plug (one blade is wider than the other). Hand wash with water only. The original unit and/or non-wearable parts deemed defective, in SharkNinjas sole discretion, will be repaired or replaced up to five (5) years from the original purchase date. This device contains electrical connections, electrical wiring, and moving parts that potentially present risk to the user. Defects caused by repair persons not authorized by SharkNinja. The Pre-Motor Filter should be replaced every 2.5 years. Make sure Power/Surface switch is set to Hard Floor (setting I). Avoid damaging or cutting the bristles. We looked up the part you need, and it is listed as No Longer Available/Discontinued for your model . Inspect power cord and plug for any damage before use. IMPORTANT: DO NOT use soap when cleaning the filters. No suction or light suction. DO NOT pull or carry vacuum cleaner by the cord or use the cord as a handle. To remove collected debris from Lint Screen, press the top release button and lift the handle to open. Unplug from electrical outlet when not in use and before any maintenance or cleaning. To prevent damage from cleaning chemicals, rinse filters with cold water ONLY. To reduce the risk of fire, electric shock, injury, or property damage, when using an electrical appliance, basic precautions should always be followed, including the following: READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM. Store your vacuum cleaner with the power cord secured around the two cord hooks. Where can I purchase a rubber seal for the bottom of the canister of my Shark upright NV355? For proper operation, ensure all parts are firmly clicked into place. Will that under appliance tool fit my Shark NV355. Sadly we can't see what part you are asking on as we don't have the part number for it. See the Suction Control section for more information. Take care when vacuuming area rugs or rugs with delicately sewn edges. See Checking for Blockages section for more information. IMPORTANT: Unplug the power cord before performing any maintenance. Washing with cleaning chemicals could damage the unit. Turn off the vacuum and unplug it, then remove any blockages in the nozzle. Products purchased, used, or operated outside North America. Model Number: _____________________________________Serial Number: ______________________________________Date of Purchase (Keep receipt): ________________________Store of Purchase: ___________________________________. Remove the hose from the pod by pressing the tabs on the hose collar. Grasp the plug, not the cord. A fee of $24.95 (subject to change) will be charged when SharkNinja ships the repaired or replacement unit. PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.This Owners Guide is designed to help you get a complete understanding of your new Shark Navigator Lift-Away Professional. Press the Power/Surface Switch at the top of the pod. If this occurs, immediately shut off power to the vacuum and remove the cord from the brushroll or nozzle. With scissors, carefully cut away any fibers, hair, or string wrapped around the brushroll. Filters may need to be cleaned if the, H-8831 SHARKNAVIGATOR LIFT-AWAYVACUUM 1-800-295-5510 uline.com SAFETY CAUTION! If so, what is the cost. SharkNinja will cover the cost for the customer to send in the unit to us for repair or replacement. To empty debris into trash, press the lower release button and the bottom lid will drop open. A Customer Service Specialist will provide you with return and packing instruction information. Only use Shark branded filters and accessories. Check for blockages in hose, wand, nozzle, accessories, and inlet openings. DO NOT use if vacuum cleaner is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water. EMPTYING THE DUST CUP, Shark Navigator Lift-Away ADV LA300 Owners Instruction Guide - Optimized PDF Shark Navigator Lift-Away ADV LA300 Owners Instruction, Care Instructions When and how do I clean the filters? SharkNinja warrants that the unit shall be free from defects in material and workmanship for a period of five (5) years from the date of purchase when it is used under normal household conditions and maintained according to the requirements outlined in the Owners Guide, subject to the following conditions and exclusions: If your appliance fails to operate properly while in use under normal household conditions within the warranty period, visit sharkclean.com/support for product care and maintenance self help. If it still does not fit, contact a qualified electrician. Keep the appliance and its cord out of reach of children. Hope this helps. Store your vacuum cleaner with the power cord secured around the two cord hooks. If your vacuum overheats, the thermostat will automatically turn off the motor. Thank you for your question and good luck with your repair! Replacement Pre Filter XFF350 Set 1 Felt, Shark NV355 Professional Navigator Lift-Away. Remove pod from floor nozzle and clear any blockages. With our Fix app, you always have a personalized repair guide on-hand. During cleaning or routine maintenance, DO NOT cut anything other than hair, fibers, or string wrapped around the brushroll. Solid Green: The brushroll is spinning and working as intended. Check for clogs and clear away any obstructions. DO NOT use if any parts are damaged. Our suggestion here would be to call the manufacturer and see if they can provide you with a substitution for these part numbers. Follow instructions for rinsing and air-drying the filters before reinstalling. SharkNinja reserves the right to replace the unit with one of equal or greater value. Smoking or burning objects (hot coals, cigarette butts, or matches), Flammable or combustible materials (lighter fluid, gasoline, or kerosene), Toxic materials (chlorine bleach, ammonia, or drain cleaner), Spaces that are enclosed and may contain explosive or toxic fumes or vapors (lighter fluid, gasoline, kerosene, paint, paint thinners, mothproofing substances, or flammable dust).
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