Please see the specific brand shipping policy for current estimates of order fulfillment times. recreational cyclists, daily commuters, elderly,andobese to be healthy and physically fit. Ship the package. Carton damage requires visual inspection of contents of the unit. Our customers are seeking an electric bike or scooter or skateboard to enjoy daily adventures, explore more,reduce stress, improve their heart health, avoid arthritis,improve theirbreathing,lower theimpact on their knees during exercise, improve their sleep,improve theirimmune system,lower theirrisk of diabetes, boost their energy level and lose weight. We recommend taking a picture of the package and/or the item before shipping. Electric Bike Paradise has no control over the financing decision. Our team operates out of an office space in Wyoming and due to COVID-19 most of our team now works remotely from home. I really like the scooter and the extended warranty only makes it better. For Continental U.S. Orders: Processing time can take between 1-3 business days. ElectricBikeParadise.com recommends IMMEDIATE inspection, with driver present, to verify damage. with very little assembly required. We ship daily via UPS Ground, Fed Ex Ground, and various LTL Freight carriers to the lower 48 states. We offer one of the best financing programs in the industry. To learn more about electric bikes, read our Electric Bike Buying Guide. Our goal is to be the most customer-centric brand in the. If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. Plus, it comes with the same security and flexibility you trust from PayPal. The listed dimensions we provide are solely the device body dimensions. This is an industry-wide issue caused by the high demand of our products due to Covid-19 and the strain on supply chains. If the product you purchased is out of stock at the time you placed your order, we will notify you via email as soon as possible and give you the ETA as well as other options that are currently available. If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card. We want to help you enjoy daily adventures, explore more,reduce your stress, improveyour heart health, avoid arthritis,improveyour breathing,lower theimpact onyour knees during exercise, improveyour sleep,improveyour immune system,loweryour risk of diabetes, boostyour energy level and lose weight. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days, or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply. Easy assembly. The carriers we use to ship the products are carefully chosenfromtheir history of speedy delivery capability and their care in thedelivery of packages without damages. Battery still works.. 2nd (1.5yr old) Stolen out of my truck while charging battery. We've partnered with People For Bikes and World Bicycle Relief to help people not just in the USA but around the world live a better life with the help of an Electric Bike. The world-renowned recognized and respected leader in financing, PayPal, has offered customers of Electric Bike Paradise an exclusive deal to get financing for any Electric Bike over $99. It's also available for purchases on eBay and exclusively at thousands of other online stores. No refund can be issued in this case. From assisting health enthusiasts choose their perfect rides to helping less fortunate communities, we've done it all. SunGoldPower 3000W 24V Pure Sine Wave Solar Inverter Charger, just purchased a AnyHill UM-1 36V/7.5Ah 350W Folding Electric Scooter, just purchased a Recommend locking bikes and having one on bike all times. This allows us to cut the costs of overhead and middle-men and pass those savings onto you. Renogy will pay for the return shipping label for items that fall within the following categories: For any other reason not listed, customers are responsible for any return shipping fees. We ship via UPS and Fedex for most products, USPS for small parts and accessories, and freight for large products. If your item(s) do arrive damaged, please send photos to support@electricbikeparadise.com. Heliatos Boat Solar Water Heater Kit, just purchased a To request your partial refund, simply email us a link to the product on our website and on our competitor's website, within 30 days from the date of your order and we will process the credit accordingly. I would like to talk to a rep about what options I have. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. The bike hasn't been ridden yet but from assembling it, it seems to be a very sturdy and well designed trike. If there are any products damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged. If you find another online store that offers a lower price then uswithin 30 days of your purchasedate please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. Since then, Trevor and his team of dedicated customer service assistantshaveshipped over 100,000 electric bikes, electric scooters, electric skateboards, mobility scooters, electric wheelchairs and more tocustomers all around the world.Up until this point, Trevor had no ideaelectric bikes even existed. 2022 Electric Bike Paradise. However, if you choose to change your order to another product that's in stock, wemay reward you with either an additional discount of our choosing or an additional free gift. Go ahead and place your order today and if you have any questions give us a call or email us at support@electricbikeparadise.com, The owner, Trevor, is from Seattle, Washington and started selling bicycles, electric bikes, and electric scooters online in 2010 and eventually built, If you want to learn more aboutElectric Bikes, why you should get one, what they are, how they work, and when the best time to get one is, check out our. A smaller payment balance on the final payment, Less future payments on the remaining loan balance, For questions about installment payments on Shop Pay, visit, For questions about Shop Pay or the Shop App, visit. Return requests outside of 30 days require special authorization. If you want to learn more aboutElectric Bikes, why you should get one, what they are, how they work, and when the best time to get one is, check out ourElectric Bike Buying Guide. Windy Nation 1x TrakMax MPPT 40A Charge Controller + 3x 100W Monocrystalline Solar Panel Kit, just purchased a Perfect for running errands around town. One Day:One Day shipping is available for orders shipped within the 48 contiguous United States. ElectricBikeParadise.com works in collaboration with multiple manufacturers. With the lowest prices guaranteed we cut out the cost of maintaining a brick-and-mortar store and we pass the savings directly on to you. PayPal Credit is subject to credit approval as determined by the lender, Comenity Capital Bank, and is available to US customers who are of legal age in their state of residence. Maxfind Max2 Pro 42V/4.4Ah 600W Electric Skateboard & Surfboard, just purchased a We appreciate your patience and understanding. It only takes 1.5 hours to fully charge a 100Ah battery. So far its a big OK. The Renogy 3000W Pure Sine Wave Inverter Charger not only acts as a DC to AC inverter that allows you to power your household appliances but also charges and maintains a battery bank when connected to shore power and is now compatible with Lithium batteries. Depending on the freight company the delivery window may differ. The front forks were bent and we could not get the tire on. We have partnered with the best financing companies to give you the best chance of qualifying for credit. Click "Shop Now" to continue shopping. This means that everyone else selling the same product online is supposed to be selling it at the same price. We believeElectric Bikes are revolutionizing the way people enjoy their day while cycling. However, we strongly suggest that you wait until you have received and verified the condition of your order before scheduling any work to commence with your new Renogy products. Was excited to get my bike. Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us. I have zero regrets. We will send you the tracking information as soon as it ships to the email address you provided when checking out. Enskate R3 36V/7Ah 450W Longboard Electric Skateboard EK-R3, just purchased a Steps as follows: With a conversion efficiency greater than 90%, adjustable 50/60Hz output, the inverter charger provides 3000W continuous power, and 9000W surge power to easily power your daily electrical appliances. The advanced Renogy Pure Sine Wave technology will protect and extend the life of your electronics and appliances. You can submit a case through our online portal to request a late return. Electric Bike Paradise has no control over the financing decision. Our customers include recreational cyclists, daily commuters, elderly,andobesewho are seeking to be healthy and physically fit. Advanced Pure Sine Wave technology provides high-quality AC power equivalent to grid power to protect your household appliances and electronic equipment, which is especially suitable for sensitive electrical appliances. If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. One Day delivery orders will only be processed on the same day if placed by 12:00pm PST on a business day or processed the following business day if placed after 12pm PST. We want to help the world. We understand buying an Electric Bike, Scooter, Wheelchair, or Skateboard is a significant investment so we want to make the buying process as easy as possible for you. The dispatcher will let you know what dates they have available. **OR You will receive an instant denial. Other freight delivery charges are listed below: Yes, Renogy can ship to Alaska, Hawaii, Puerto Rico and Guam via USPS for small parcels and UPS 2nd Day for larger packages, but cannot ship batteries and solar panels that over 320W. Ordered on Tuesday and received on Sunday Fedx. If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. In 2013, Trevor was introduced toElectric Bikeswhen he was in college. Order Now Before Theyre Gone! It will take me a little time to fully enjoy.all the features. Get 5% Cash Back with Code FLASH5 (Enter code in checkout) *Brands Excluded: EWheels, Afikim, Avocado, Green Bike USA, Emojo, Pride, Rambo, DWMEIGI, Fiido, and Renogy, We Match Any Authorized Dealers Price - Call Us Now For The Best Price: (800) 590-2738 Available: Mon-Sun 8AM-8PM EST, Low Monthly Financing Available - Apply For Shop Pay or Klarna Financing In Checkout. AtElectric Bike Paradise, our mission is to help you get healthy and physically fit. A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery. The Temperature Sensor can compensate the battery voltage affected by temperature so that the charger recognizes the voltage more accurately and assures stable and constant charging to the battery. The next step may answer the question you have about the steps before it.). It will be placed at your door or the closet area near your door. If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense. Acopower 5x 100W 12V Monocrystalline Solar Panel, just purchased a Renogy will NOT accept returns with any modifications to the product as it voids our warranty. If you find that our own website has a lower price for the same item you have ordered within 30 days of your purchase date will refund the difference as well. Laws are different in every country and we cannot keep up with them all. Please read the return policy that applies to the product you selected, it is located under the "Returns" tab on the product page and below: You may return your product(s) to Renogy within 30 days of delivery. The Renogy 3000W Pure Sine Wave Inverter Charger is a perfect backup power source! Due to the large size, it may not be possible to be placed at your door. Not your fault but rather mine. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred. You are responsible for any return shipping charges. I have had no problems with this lock. We work very hard to ensure that we offer the absolute, . And there is typically a surcharge. Our 100% Price Guarantee has some limitations: If you want to check if we can price match a product before you place your order, please contact us. I love for getting around yard and take out trash ,also to get my dogs walk run with me ,,,I can't walk an this is fast , I didn't get the free stuff . We are passionate about helping you find the bestElectric Bike,Electric Scooter,Electric Skateboard,Mobility Scooter, orElectric Wheelchairfor your needs. Please do reserve space for cable grommets and installing cables. It is the customers responsibility to return the product to the correct warehouse in new condition and in the original packaging. When you choose Shop Pay at checkout, you can split your purchase into 4 equal, 0% interest installment payments - with no additional, hidden, or late fees. If you have any questions or comments, please dont hesitate to contact us. You can chat live with our customer support and sales teamMon-Sun 8am-8pm EST,just look for the button in the lower-right corner that says "Chat with us.". Delivery to limited access areas such as schools or churches will incur additional cost starting at $50. You have three options for financing: Fill out form with your personal information. 3rd i like and now have 3 batteries! Ground:Most Renogy products have free ground shipping offered and can take between 3-5 business days. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier. If you're considering getting an electric bike, electric scooter, electric skateboard, mobility scooter, or electric wheelchair but don't have the cash or credit available to pay for one right now, you may be thinking about other financing options. If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@electricbikeparadise.com. Customs policies vary greatly among countries. Example 9:00 am. We offer fast free shipping, easy returns, personalized customer service, and a PCI compliant 128-bit secure checkout. With the increasing popularity of the Electric Bikes and Scooters, everybody's specific needs can be met. Trevor went online to start looking for suppliers of electric bicyclesand he found his first supplier of electric bikes,Micargi Electric Bikes. We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. Second Day delivery orders will be processed on the same day if placed by 12:00pm PST on a business day or processed the following business day if placed after 12pm PST. Refunds will be applied to the same payment method used when the original purchase was made. COVID-19 Shipping Delays Notice: Normally, Shipping times vary from 1-3 business days and delivery time varies between 3-10 business days if product is in stock, however, due to increased order volume and the impact of COVID-19, it may take longer than usual to fulfill orders. We appreciate your patience and understanding. To Access the main panel, unscrew the terminals on the outside of the side panel. its job! In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. If you have any issues with your product, please call us at. Quick as a whip. If you choose to accept the ETA and wait for your product, your order will be placed on pre-order status. NO INTEREST IF PAID IN THE FULL WITHIN 6 MONTHS! The item will not be delivered until you set up this appointment. The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process. Our return policy applies to cancellations made after an item has been physically shipped or refused at the time of delivery. If you decide to return the item you will need to have all the original packing materials. If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package.
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