This is just not acceptable. BUY AMERICAN. We were lucky that no one was around. I will go somewhere else and look for new furniture. Would you kindly send me the set. I think this is manufacturing problem. No reason why it should have broke it just did. Two weeks later one of the swivel chairs base cracked and I fell ower backwards. The problem is that the narrow tile boarder around the table top is dropping off and the table is less than two years old. Well, we don't want to spend another $200. I purchased a beautiful Hampton Bay patio dining set from Home Depot (2 or 3 years ago). My husband and I were getting ready to put it together and there are no screws. Luckily only a contusion on my elbow. One of the four was broken. Whether youre replacing the original glass or just want to upgrade to a newer table, here are some tips to prolong the life of your patio table. Both glass tables exploded during the Spring of 2008. During our websearch, we came across the Consumer Affair website notifying us this has been a reocurring problem with these sets. My fear is that a replacement piece of glass cannot be inserted in the table top. I've warned friends who bought the same set, hoping that this won't happen to them. I purchased a Hampton Bay patio set from Home Depot. Apply Online to work for a Locally Owned and Operated Glass Doctor Franchisee. Perhaps I should have returned it. ConsumerAffairs is not a government agency. But after inspection, all the parts were there. Upon returning from work yesterday, I found that the glass top had shattered into thousands of tiny pieces. Regardless of why you want to replace your patio table, there is hope for those looking to avoid replacing expensive outdoor furniture. They were no help in replacing it, or even helping resolve this issue with the manufacturer. Let us show you some great reasons to call us. Believe it or not, No exploding glass issues and I purchased it in 2005 so I can't complain other than the fact that the swivel rockers fail and can be very dangerous! I would like to have the table replaced or provide the border tiles and proper adhesive to attach the tiles back. For more information about reviews on ConsumerAffairs.com please visit our In Feb. '07, I purchased a glass top bar/patio set with four bar stools and three levels of smoked glass. Why can't you design furniture that is wheelchair accessible too? When I went to put it together, the glass tops were damaged. I have small cuts with no major damage, but Im having a hard time finding a replacement glass. They said they would be glad to sell me another and hoped I would have better luck! Furthermore, theyll offer special safety glass options, like tempered or laminated glass, to avoid future glass breakage. There were no extreme temperatures or other factors - it simply exploded. Forty. Unsubscribe easily. All Glass Doctor Franchise Locations Are Independently Owned And Operated. State and local laws may impact the services this independently owned and operated franchise location may perform at this time. To my surprise, it looks like many other people had the same experience. Iron on the other hand will last forever if properly taken care of. Save with Advantage Plan. The radius of the glass was pretty far so I have a feeling the glass will take a while to completely clear up- that is not kid, pet friendly. There seems to be a problem serving the request at this time, One stop shop for all things from your favorite brand, {"modules":["unloadOptimization","bandwidthDetection"],"unloadOptimization":{"browsers":{"Firefox":true,"Chrome":true}},"bandwidthDetection":{"url":"https://ir.ebaystatic.com/cr/v/c1/thirtysevens.jpg","maxViews":4,"imgSize":37,"expiry":300000,"timeout":250}}, Hampton Bay Commercial Grade Aluminum Brown Round Outdoor Bistro Table FTA60762A, Hampton Bay Patio Dining Table Rectangle Modern Black Aluminum Frame Outdoor. I came home that evening to find my glass top all over the deck. The cushions are of very poor quality and do not clean up as directed. Please relay to whomever it is that just dumping items into a box without any protection is a bad way to conduct business. It took forever to clean up. I love the swing as it is very comfortable. Copyright 1995-2022 eBay Inc. All Rights Reserved. Stick a fancy name on it and charge more. My patio and surrounding grass is covered in glass. Hampton Bay Outdoor Patio Storage Coffee Table Brown Wicker 40 in W. Something went wrong. It took forever to clean up all the pieces. This profile has not been claimed by the company. I spent well over $1,000 and the cushions look like I have had them over 20 years. When the stuff is coming from Asia, rest assured it's junk. But I did go to Home Depot and a really nice man at the customer service helped me look up the product and told me where to get a replacement glass. George saved the day when I called in for a replacement. data.defaultNumbers = [""8339740209""]; /* Add local phone numbers to change in this array (no punctuation)*/
The elpanation I was given was that it is tempered glass which is designed to break up into smaller peices so it is safer than big sharp pieces. No glass tops, just a simple expanded metal top worked fine. Aluminum is certainly light weight, and nearly free of maintenance. I bought my Hampton Bay Lasserre glass top table with 6 chairs around October 2006. We bought the Hampton Bay table set Fall of 08 and my glass top shattered just as everyone else has described it. Thank goodness no one was seriously injured, but there was a huge mess of glass, food, table settings, etc. I wont replace the top. Well, the canopy on the swing has been baked by the sun so bad that it tore just after 6 months of owning it. First, I would like to thank George for his most helpful service when I called in. Also luckily we have lava rock underneath the deck, so I was able to sweep some of it through the cracks. Approximately 18 months ago, my husband purchased a Hampton Bay 3-person patio swing at Home Depot in Covina, CA. Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. Sign up to receive our free weekly newsletter. Unsubscribe at any time. */
I was at work and luckily my son was at school. With more than 270 locations in the United States and Canada, the experts at Glass Doctor are leaders in home glass repair and replacement. A link has directed you to this review. Last night as we were sitting down for dinner the table top exploded. I was recalled to active duty for over a year and just before I left, the other glass shelves just shattered into a thousand or more pieces. After the second year the paint began to peel from around the table rim. The wind literally picked up the table and tossed it. As I stated above, all of the parts for the table and chairs were just dumped into the large shipping box. I think that I should get my money back for this table, especially since this was weather related and not my fault. This is junk now. We have made several attempts to locate a replacement umbrella (at Home Depot and thru Hampton Bay's website) but have been unsuccessful. I would like replacement cushions for my Hampton Bay Kampar dining set and the deep seating set. But this time, I am unable to sew it due to the extremely fragile state the fabric is in. I am looking for nothing less than a refund. We cannot find replacement tile and Home Depot advised me to contact the manufacturer but I cannot determine how to do that. Fortunately, the dogs had not yet gotten glass in their paws. If you are a resident of or want to locate a franchise in one of these states, we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in your state. Glass Doctor, All Rights Reserved. I seem to be the only person in Pickens and Cherokee Counties that this has ever happened to, or so the customer service reps in the Canton and Jasper Home Depot stores say. That's 1000 bucks for a very non-functional patio set. If you can't find any for sale I suggest you have a shop fabricate furniture for you. "Designer tables". When we called Home Depot, they could not provide any information on a replacement glass top and we were left on our own to have it repaired. data.trackNumber = [""855-603-1919""];
Everything was fine and then in the late summer I came home to find the pation covered with little tiny squares of glass. Our content is intended to be used for general information purposes only. Small scratch marks are on some parts and I can live with that. Let your Talent Shine: Work for Glass Doctor, customize a replacement glass piece for your patio table, https://www.hunker.com/13411412/ideas-for-replacing-glass-on-a-patio-table. I thought it was a freak accident until I went on line to discover the same input by dozens of people. 3 product ratings - Outdoor Bistro Round Table Aluminum Brown Patio Umbrella Hole Glass Top Elegant. I am out $400. Home Depot's reputation rest on how items, no matter how big or small, should always be packaged against damage. Patio furniture that has been around for decades was made of iron, not cast iron, but wrought iron. Now the problem: Order number #** - Hampton Bay 3 part Bistro Set. I'd like a new oblong umbrella in same color and the tabletop repaired. They will create an exact replica of your tables original glass or they will help you select custom-cut glass for a new design. Copyright 2022 Consumers Unified LLC. Home Depot doesn't sell them. It lasted about another 5-6 months before it tore from another area. We called Home Depot, and we were shuffled around, and they said that we had to call the manufacturer. to clean up. Glass Doctor provides only the highest-quality service. I am trying to locate my paperwork from before I left for my military duty. This past Fall, we had a wind storm with not much warning. FAQ. I don't know if my kids will ever be able to play in our yard barefoot again. It was completely shattered. We just want to replace the canopy on our swing that works just fine - but needs the canopy. I guess that I deserve that for being dumb enough to sit on any HAMPTON BAY furniture. Your poolside and patio furniture is not wheelchair-friendly. They will replace the glass top for $54 if I pick it up myself. Our table glass from this patio furniture shattered. While wiping clean the Hampton Bay Patio table, the glass shattered into million pieces. That's right, the whole package (of junk) all made by Hampton Bay in the Spring of 2008. View cart for details. He did a great job in helping me. All of the parts were just dumped into the shipping carton. However, it sounds as though neither Home Depot or Hampton feel any responsibility towards their customers. I have my husband remove the canopy, I sewed it back together and we placed it on the swing again. I was shocked to find so many similar complaints against Hampton Bay on this site. The glass shattered everywhere! Patio Furniture made by Hamptin Bay is junk. We did, and they told us that we had to order a new top, and we would have to pay $300 for it! Thank God for the new Lowe's in Canton. I purchased the Hampton Bay marble/stone table with six chairs and umbrella stand. Can anyone suggest what we can do or how we can get a hold of Hampton Bay? It took an hour plus to clean it up as pieces were wedged between the deck boards. And if it becomes bent, or a weld breaks any iron works or welding shop can repair it for a minimal cost. Thanks. Unsubscribe easily. This table is so light that it could not withstand a 15 mile per hour wind. After about 2 hours of cleanup, and lots of glass in the fingers, I can say I am done with Home Depot. I bought a Hampton Bay 5-pc gathering height set last October from Home Depot. I purchased a 5-piece patio set, two chaise loungers and a matching mini table with umbrella and stand. Do not leave it outdoors over the winter, covering it is even worse. I've been unable to reach manufacturer to try to have repairs done. They have a no rust guarantee. Here are a couple ideas for homeowners looking to update the look of their patio table tops: The experts at Glass Doctor will meet with you and customize a replacement glass piece for your patio table. We purchased the Hampton Bay 5 piece patio furniture from Home Depot approx 3 years ago. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. They told us that they have the same swing on the floor which we can purchase. I was getting ready to order another table top when I ran across this site! When you schedule an appointment, our certified professionals will come to your home and provide a free, professional consultation, giving you a quote within 24 hours. If your glass tabletop is broken, there are many replacement ideas for patio table glass that can keep outdoor furniture functioning and appealing. One day, we had a storm with some wind. It instantly shattered everywhere. Purchased the Hampton Bay Patio set 12 pcs. var data = [];
2-Pack Solar led Landscape Lanterns Product code 256 021 started to rust immediatelywithin one week. My wife and I purchased a Hampton Bay 9 piece patio set from Home Depot approximately 3 years ago. They do charge $150 for shipping if you need it shipped. This past fall the glass top exploded leaving glass everywhere. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. We are. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I disagree, these little pieces are equally as sharp and near impossible to pickup. Unfortunately, some of the glass landed in my in ground pool, which was a mess to try and remove all the pieces of glass. The rest filled up a big mop bucket. I don't want another one by Hampton Bay if it won't last more than a few months. I purchased patio set, love seat, two chairs, two ottomans, coffee table and sofa of the Hampton Bay Kampar collection. I got 2 good years out of it. Learn more about our community of home service experts. The table has a decorated ceramic tile finish. Call 855-603-1919 today for an expert to help you with your patio table glass replacement ideas. I barely had this for 3 months. I bought a table & chairs set from Westminster Home Depot and the end of the summer of o7 and left it in the box until last spring of 08. But it's also more costly than iron, and when a weld breaks, or the furniture bends (and you can be sure of that happening), it's more costly to repair. I know now to look here first before making my next big purchase. The shards did get stuck in my pants (front and back because my legs were up) which was quite unpleasant. Poor Welds, Poor packaging overall poor quality. We value your privacy. From priority scheduling, preferential pricing, exclusive savings, and more. our table exploded in a million pieces also. I was pleased to only have to pay $54. Last evening our second swivel rocker base broke sending me backward against the porch wall. We purchased 3 Hampton Bay swivel rockers and 2 Hampton Bay EXPLODING patio tables at Home Depot in Gainsville at the end of the 2007 summer. Hunker: https://www.hunker.com/13411412/ideas-for-replacing-glass-on-a-patio-table. Well, only four out of five Hampton Bay pieces go in 1 1/4 years. Well start sending you the news you need delivered straight to you. Then suddenly everyone decided to go with aluminum. My glass top broke 2 weeks ago when our umbrella fell over on to it. Items were carried by Home Depot. What a mess! This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It looks as if the glass was inserted at the factory during assembly. Home Depot will not help because they do not sell patio furniture part. The umbrella cord broke within the first year and the table marble is cracking and falling apart. A good patio set made of iron and properly taken care of will last generations. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. After approximately 2 months of use, the glass top absolutely exploded. Its location on this page may change next time you visit. This was less than a year of owning it. When we asked the sales associates at Home Depot they gave us the phone number for Hampton Bay's customer service however when calling the number you are put on hold for a ridiculous amount of time. One broke off moving it 1 foot, the flanges on the swivel chairs are packaged so they get bent up during shippment, hole do no align very well for bolting pieces together. One day about a month ago, (Mid February) my glass top patio table made my Hampton Bay just exploded! In the fall of 2008, I purchased a Hampton Bay, Weave Patio Bench, #880 732. How do I know I can trust these reviews about Hampton Bay? It is a company in Louisville called BJI and their number is 800-279-1736. We value your privacy. See reviews below to learn more or submit your own review. Store it inside. When I opened the carton, I found that it appeared before and possibly returned from another buyer. I called the product help line and the guy told me they were on back order. All Rights Reserved. Our condo board bought it and I cannot get my wheelchair under the tables. Have any suggestions? Sincerely, Be the first one to find this review helpful. JUNK. With the current winds we have experienced in Covina, CA, in the last few weeks, the canopy had just fallen apart. Thank you for your prompt attention regarding this matter. Next patio table I buy will definitely be made in the USA, unlike Hampton Bay products that are made in Asia. I never received them or heard from them. Like so many others that have writen, the glass on my Hampton Bay patio set broke this week and exploded. Hampton Bay Furniture - I bought a 5-piece glass top table and chairs from Home Depot. Glass Doctor is a registered trademark of Synergistic International LLC, Copyright 2022. Late last summer the umbrella snapped on a mild (light) windy day. It is for information purposes only. I have tried with no luck to find a way to order a replacement for the canopy and have been unable to find a way to contact Hampton Bay. If you live in the Louisville area, it is a good deal but if you don't, it will cost you $200 to get a replacement piece of glass. The base is made of a very thin aluminum and it will fail and break, it is only a question of when. One night it rained and the next morning the glass from my table had exploded! I am taking the board into court about using my maintenance payments to buy this Hampton Bay furniture, which does not work for me. We purchased a Hampton Bay outdoor patio table set from Home Depot. However, after assembling the table, I opened the box containing the slate table top (four parts). It is going to cost hundreds of dollars to replace it. Glass shards everywhere that took me hours to clean up. numSwitch(data); Discover the latest competitive savings on the best auto, home, and business glass repair and replacement services in the industry. I've been unable to find another set in this color/style. Please contact the franchise location for additional information. In July of 2007, I purchased a Hampton Bay outdoor table and six chairs from Home Depot. We placed it in our front yard to be able to sit, relax and watch our children play. Since 1962, Glass Doctor has provided courteous, professional service for glass repair of all types.
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