BUYER BEWARE!! If you have any specific questions while considering which product or service you may buy, feel free to reach out to us anytime. I have a problem with my refrigerator under extended warranty and cannot wait to begin the process all over again. Ultimately the choice is yours. Appointmwas was set for 4 days out. Lowe's also offers a replacement plan, but is only eligible for products that retail for less than $300, after all discounts have been applied. Consult your local authorized GE Appliance dealer for its prices. Parts do not come in. Unfortunately, the plan's terms and conditions mention that they do not cover accidental damage or abuse, routine maintenance and consumables, and cosmetic damage, unless specified. Lowes says they will do a buy out. {{vm.session.shipTo.lastName}} {{vm.session.shipTo.firstName}}. Partners may influence their position on our website, including the order in which they appear on the page. Lorem ipsum dolor sit amet adpispicing amit sed urgungus ganlor wreo fioe slein. Our online tools are here 24 hours a day to help you arrange the service you need. Warning: Risk of Fire or Explosion {{vm.products.pagination.totalItemCount}}, {{ vm.noResults ? bvseo-msg: SubjectId cannot be null or empty. You must visit the product detail page to select paint values before adding to a wishlist. This is unacceptable for a broken 7 month old refrigerator. I filed a claim and they sent , so far two companies to fix . Hours on hold, service company rude. range cords), or removal of old appliances. Called the number for their Assurant Customer Care - they can not find our contract or any information - they tell us they will get back with us in 48 hours. I waited 1 1/2 hours to speak to someone for a foreign call center. We're sorry, there were no products found. With 72 years under its belt, Lowe's has provided an array of home improvement products through the years, including major and minor home appliances, hardware, electrical, plumbing, paint and building supplies. Lowe's is not BBB accredited, but it has an A+ on their website. Sat there and waited all day. Our brand, ConsumersAdvocate.org, stands for accuracy and helpful information. PLEASE do not purchase appliances with protection plans from Lowes. My Microwave has been broke now for a month. Our content is free because we may earn a commission when you click or make a purchase using our site. We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. A disgraceful useless policy. Every call begins with a one to three hour wait time, before even reaching a person. They do not get back with us. MSRP applies to the continental 48 United States and does not include such items as delivery, installation, installation accessories (i.e. "No results found for" : "results for" }}, / {{product.unitOfMeasureDescription || product.unitOfMeasureDisplay}}, {{product.unitOfMeasureDescription || product.unitOfMeasureDisplay}}, Orders: 866-630-6747 | Web Support: 888-204-1160 | Bilingual: 888-281-0255. They LIED to me and said we were not home. Its about 14 months old. For California Residents: still not working. Here at ConsumersAdvocate we recommend customers to read the terms and conditions thoroughly to inform themselves on Lowe's protection plan features and restrictions. Horrible scam. However, Lowes has changed companies who they have the protection plan service. To find out more about how we make money and our editorial process, click here. We are about 10 weeks from the first call to the Lowe's warranty call center, Hold times each time have been 45-65 minutes. After each call of the last three calls we were told we would receive an e-mail in 2-5 business days as they were placing our inquiry in "escalation" status. STAY AWAY FROM LOWES AND BUY FROM BEST BUYS WITH GEEK SQUAD WARRANTY. This time they find the contract and say they will get back to us in 48 hours - they do not. Lowe's Pro Supply products are also available at Lowe's stores and online. Extended warranty is a sham. Partners may influence their position on our website, including the order in which they appear on a Top 10 list. Now I can't even get anyone on the phone. Lowe's Pro Supply products are also available at Lowe's stores and online, An exclusive way to add more buying convenience to your account, in-store or online at Lowes. The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity. Any reference in this website to third party trademarks is to identify the corresponding third party goods and/or services. However, they offer technician-certified installations for their appliances, and their protection plan offers various premium benefits, such as a 30% payback reward benefit in case you end up not using your plan for repair issues, and a 50% reimbursement on preventative maintenance items, such as water and air filters. The companies lowes contracts with are awful. I have a 3 year protection plan. Many or all of the companies featured here provide compensation to us. They asked me to email them a picture of my receipt and I wait. Parts are ordered. If the problem is covered by either of these, the appliance will be repaired by a certified technician at no cost. No manuals are available for this product. Appointment is cancelled. Waited 1.5 hours on hold only to be told they could not locate my info as their system is being updated. 4-YS001-20. Product name, logo, brands, and other trademarks featured or referred to within our site are the property of their respective trademark holders. Free unless the repair is not covered by the manufacturer's warranty or Lowe's Protection Plan, Whirlpool, Samsung, LG, Frigidaire, Bosch, GE, Electrolux, KitchenAid, Maytag, Fisher & Paykel, Haier, AGA Marvel. Bold faced lie. What a waste of money for the protection plannever, ever again. We're sorry, your search returned no results. ; No features are available for this product. No accessories are available for this product. This excludes major appliances and water heaters. We know we can only be successful if we take your trust in us seriously! 3 appts to have my dishwasher fixed and no one ever shows up. Actual retail prices may vary by dealer. I would not recommend Lowe's protection plan service any longer or Lowes appliance without a protection plan. No additional details are available for this product. We never left our home. Were happy to help answer your questions. My rating is a big fat zero! Horrible!!!! You must visit the product detail page to select paint values before adding to the cart. "Show Less" : "View More"}}, {{vm.attributeValueForSection(section, product)}}. This electrical component is a manufacturer-authorized service part to be used in refrigerator models with a flammable refrigerant, such as R600a. Compensation, along with hours of in-depth editorial research, determines where & how companies appear below. I will NEVER again purchase a worthless service. If you don't click the links on our site or use the phone numbers listed on our site we will not be compensated. We had to file a second claim for this and set-up service. I have been fighting for three months, trying to get my refrigerator fixed. Call again. Lowes OTR (Microwave)ExteriorPOP Piece - 4-YS001-20, Lowes OTR (Microwave)ExteriorPOP Piece - As it's common with long-standing companies, Lowe's has a low score on review sites like Trustpilot. We know we can only be successful if we take your trust in us seriously! This place sucks. WARNING: Cancer and Reproductive Harm Lowe's offers appliance repair services through the manufacturer's warranty and through their appliance protection plan. For example, when company ranking is subjective (meaning two companies are very close) our advertising partners may be ranked higher. Its been the worst hassle. However, the part had not arrived they could not tell us when or if they would receive it. Founded in 1946, Lowe's has grown to be the second largest home improvement retailer in the world and in the United States, offering products and services for residential and commercial customers, and for DIY enthusiasts. 2022 Lowe's. End of information. lowes solution is to Reschedulewith the same providers that didnt show up the first time! We called the appliance repair service that Lowe's sent to our house to see if they had heard anything and found out they had ordered a transmission for our washing machine. Lowes says they will send out technician. Was on hold for 57 minutes. This is how we maintain our free service for consumers. To that end, you should know that many advertisers pay us a fee if you purchase products after clicking links or calling phone numbers on our website. Getting a service call is difficult. from Lowes . Cum adispicing solaris emit fhqwhgads compy. For example, one place they tried to send does not service my area. They promised they would send a third company July 5th at 8 am to fix it. Technician never showed up. Purchased refrigerator/freezer with icemaker. File for extended warranty repair. Using an unauthorized service part in a unit that uses a flammable refrigerant could lead to a risk of fire or explosion in your refrigerator. We even purchased a 5 year plan. We have had to call 7 times for our fridge to be fixed and get the repair done through out Lowe's protection plan in the last 4 years without an out of pocket expense. The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity. Lowe's is an U.S.-based hardware and home-improvement company with over 2,300 stores worldwide. It was a no show!!!! When they say they will call you back, they never do. My husband and I have been an avid purchaser of major appliances from lowe's mostly because of the protection plans they have and the service we received in the past for repair services. However, if it is not covered, repairs may be offered by the technician at the customer's expense. Lowes does not mention a satisfaction guarantee on their repair services, but it typically offers a 30 day return policy on appliance purchases, and free functioning parts and labor coverage on appliances as long as the problem is covered by the manufacturer's warranty or their protection program. I called them, spoke to a manager who rescheduled 2 WEEKS out. To make this comment as helpful as possible for our community, please provide at least 2 sentences. Do not buy from Lowes or use ACT Appliance for repairs. 15 months later icemaker quits. LOWE'S, the Gable Mansard Design and Lowe's Pro Supply are trademarks or registered trademarks of LF, LLC.
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