All-inclusive rates cover unlimited dining at the 24 restaurants and 25 bars in the area, plus fitness amenities and beach beds, though guests have to wear a wristband. Live Nighttime Entertainment: Fontainebleau. Our vacation was wonderful, we enjoyed the food, the pool, the beach.. our room was more or less okay, in the end the vi. the view was great and there were many restaurants to try. . it already is an old hotel which needs to be redone in some parts.. we had some problems when we arrived since weve booked on booking.com a room with sea view and the hotel gave us a room with lagoon view. WiFi is available in public areas and is free of charge. Number of persons (please specify ages) 3. While vacationing travelers of all kinds stay here, families should note that the DJ booths, dancing, thumping music, and pumping nightlife create more of a party hard vibe than the majestic atmosphere the hotel claims to have. If you booked through us and want to leave a review, please sign in first. Booking.com does not accept responsibility or liability for any reviews or responses. location and beach area, ice cream shop, the bars at the pyramid. We need more people like Yanin!!! In the event of an early departure, the property will charge you the full amount for your stay. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. That's how we know our reviews come from real guests who have stayed at the property. Breakfast was amazing and there is a good choice of restaurants if you've got the right wristband. It is beautiful, clean, fun, but what makes it outstanding is staff. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Select dates to see this property's availability and prices. El Zcalo: Entertainment, Beverages, And Open Air Snacks.. Oh! By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Aside from a few hiccups, overall it was a good stay. No doors separate the toilets from the sink and bathing areas. It was our fourth time in this resort. - WIFI Terrible. There's an ATM and a currency exchange service at this property. -Staff. there was a brown mark on the sheet (looked like poop). If we find any, we delete them and, if necessary, take action against whoever is responsible. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. The resort is big and there are barely any people out to help you around. Blvd. Some of the entertainment was good. Get instant confirmation with FREE cancellation on most rooms! Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). It's based on a self-evaluation by the property. Great diversity of all-inclusive culinary options: gourmet restaurants, Mexican, Italian, Japanese, international cuisine, seafood, sushi and snacks. I also felt like because I was a solo traveler, when I would be seated for dinner they wouldnt really pay attention to me and would often forget the drinks I ordered. The hotel opens to a third of a mile of beautiful beach, where sexy daybeds and bar service are included with the black wristbands. Additional sorting options might be available (by type of traveler, by score, etc). The better restaurants at the resort are adults only. Things you buy may earn us a commission. The main avenue stretches along one side of the hotel and the gorgeous beach on the back side is the main perk of the propertys location. There should be more waiters by the pool, especially since we had black bands. All-inclusive luxury resort with adults-only exclusive areas. Your contribution should be yours. toilets were not clean, if you arrive late you cannot expect a warm welcome. While spacious and cheerful enough, decor is unexceptional and the general blue and green color scheme and tropical floral theme for the bed runners, pillows, and occasional wall print looks somewhat childish. The most helpful contributions are detailed and help others make better decisions. Dates for your stay 2. The staff definitely needs to work on a lot of things, the first one being their attitudes. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Up to two children free at any time, between 0-12 years old. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. We have more than 70 million property reviews, all from real, verified guests. Public parking is available on site (reservation is not possible) and costs USD 10 per day. it took 2 days to give us the right room weve paid for. Your current currency is U.S. Dollar, Choose your language. The staff was very helpful and vey good. *Restrictions apply for certain categories. Cancun International Airport is a 25-minute drive from the hotel. Are alcoholic beverages included in this package ? Hotel chain/brand: People like her make a difference and make guests want to return. Im planning my anniversary trip for July, Asked about: Pyramid Suite - Adults Only Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. We stayed for 5 days/4 nights and at check-in asked about anything special for honeymoon. Hi, Is cov-19 testing on site and what precautions is the resort taking to insure people's safety of cov-19. At the same time, The Pyramid at Grand Oasis offers more luxury and benefits that allow a more comprehensive vacation experience. Number of rooms 4. Sign up and we'll send the best deals to you. There's no capacity for cribs at this property. Dinner, Guests are required to show a photo ID and credit card at check-in. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. no hot water on the balcony jacuzzi. That's great news for partiers, but it's possibly too raucous for families, especially during spring break season. Choose your currency. Kulculcan Km 16.5, 77500 Cancn, Mexico. Food was surprisingly good -- minus Bahia Steakhouse, as they served us cold food. You can sort and/or filter them by time of year, review score, and more. Booking.com does not accept responsibility or liability for any question or answers. After their trip, guests tell us about their stay. The Pyramid at Grand Oasis - All Inclusive has been welcoming Booking.com guests since May 22, 2015 Please check our partner sites when booking to verify that details are still correct. Red Circus includes a nightly circus show with dinner. Each review score is between 1 and 10. - Beach access very complicated. Booking.com. For booking please call: +52 55 4170 9258, send an email to contact@oasishoteles.com or get in touch with us through Whatsapp at: +52 998 287 4478. The amenities available include a flat-screen TV with cable channels, safe and outdoor furniture. First time for wife and 10 year old girl and they loved it! You can sort and/or filter them by time of year, review score, and more. Respect the privacy of others. The Christmas Eve meal options filled up fast. If we find any, we delete them and, if necessary, take action against whoever is responsible. Rooms need renovation ASAP, cleaning quality should be improved, really good food and nice beach, staff was friendly and helpful. Not many activities for children. Guests loved walking around the neighborhood! The surroundings are good for practicing snorkeling, diving and windsurfing. Found a roach crawling in my room on the first night. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. there wasnt anything to do on the resort besides drink..need activities and make sure u buy a bottle of liquor since everything closes at 11pm sharp so its pretty boring after that. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Ample beach clubs: Balinese beds, lounge chairs and pools, with service of drinks and snacks. Promotional content will be removed. The room was great with an awesome view of the sunset. The bright and spacious rooms are air conditioned. This property has taken steps to provide more sustainable and eco-friendly travel. Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info. Luxury, comfort, and wide spaces are some of the features of this all-inclusive resort, located in one of the most beautiful beaches in Cancun. 2nd time at this hotel, last year grand oasis Cancun(blue band), this year we bumped up to the Prymiad at the grand oasis(black band). Adults-only relaxation areas: Sensoria Health & Spa, Kin Ha Beach Club & Spa, and Sian Ka?an Beach Club & Spa. Most guests tend to stick around the tourist-friendly Hotel Zone, but those looking to venture further can reach downtown Cancun in about 20 minutes from the bus stop on the main road or a taxi. If you buy something through our links, Oyster may earn an affiliate commission. Thanks! Wait staff at the Market was excellent. just some small complaints! you add. All distances are measured in straight lines. Clean areas, friendly staff, and many activities/restaurants to choose from. Food options were plenty and was very good. Beautiful property. Please enter a valid email address. The staff outstanding. Imagine a vacation on the beach, enjoying beautiful views of the turquoise sea, as well as activities and entertainment ideal for spending unforgettable moments with family, friends or With an appealingly smart personality, and an entrepreneurial ambience, Smart Cancun is a hotel located in downtown Cancun. Staff and service were excellent and helpful. The Pyramid also features tennis courts and a fitness center as part of its facilities. The 210 rooms are nicely decorated and include beach towels, along with balconies with beautiful ocean or lagoon views. You can only leave a review within 28 days after check-out. We boast several ways of communication, in order to provide you with clear information and the best purchase process experience. Error: Beach bags with extra towels in each room are a thoughtful touch. Good food, nice beach and location, old rooms. This area is also home to the longest pool in the Hotel Zone; a quarter-mile long, weaving through the propertys gardens where peacocks can be spotted, and including three swim-up bars. Contributions should be appropriate for a global audience. -Food available almost all the time. Aside from having balconies with ocean or lagoon views (both beautiful) and king or double beds, the rooms here have little variation. Over all my experience was more upsetting than anything else. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. also our room wasnt stocked each day. Choose your currency. A lot of restaurant options. The pool towels are supposed to be put in your room daily, they kept forgetting mine so i had to walk all the way downstairs because they wouldnt answer the phone. Situated in the heart of Cancuns Hotel Zone, this hotel is one of a lineup of numerous other resorts in the area, with several restaurants and shops within walking distance. We have more than 70 million property reviews, all from real, verified guests. With our Grand Oasis Runaway program, the Oasis guests gain access to the amazing experiences available at our outstanding collection of Grand resorts at no cost. Staff friendly. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. The lobby shop sells beachwear and souvenirs. Recommend taking the Isla Mujeres catamaran trip, it was the highlight of our vacation. Cancellation and prepayment policies vary according to accommodations type. Your personal data will not be disclosed in the publication of your review, are kept anonymous and are used for statistical and data collection purposes. Lovely facilities, beach and pool with great food. Thanks! In the end they gave us the right room, but they wouldnt take responsibility for giving us a refund for the 2 days we actually havent had what weve paid. Nights i was there and you had to wait in 30 min lines to try make reservations at other places. So, that extended the wait time for the family oriented restaurants. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Please note that all Special Requests are subject to availability and additional charges may apply. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. There was a problem loading the reviews. Copyright 19962022 I would like to thank Yanin, the young lady at check inn!!! Hi, I am interested in booking, I want to know what is included in the all inclusive deal? It's one of the main party zones on-site, which are certainly popular, but may not suit everyone. Careyes food is the best in all hotels. The bartenders and servers were rude and miserable, they dont like to make conversation and help people feel welcome. . The most helpful contributions are detailed and help others make better decisions. overall really enjoyed my stay would recommend just need some entertainment options. This service may contain translations powered by Google. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. How to get to The Pyramid at Grand Oasis - All Inclusive from Cancn International Airport. All rights reserved. Keep informed about exclusive news, offers and discounts available at Oasis Hotels & Resorts, VIP Section: Butler Service & international beverages. Payment before arrival by bank transfer is required. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Kulculcan Km 16.5, 77500 Cancn, Mexico Read more about possible travel restrictions before you go. - I booked a king size bed, i was given a two bed room without an explanation. You'll receive an email as soon as the property answers your question. We've sent you an email so you can confirm your subscription. Were told something was going to be done and only got a nicely folded curtain display inside of the room. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Theres quite a few check in rooms, however the lines and the wait is always ridiculous its very unorganized. language, whether its just a rating or contains comments as well, etc.). Booking.com does not accept responsibility or liability for any reviews or responses. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Sian Ka'an Master Suite with private Jacuzzi or plunge pool. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. From the moment we checked in with our concierge team Ana, Lucelly, and Pedro, they strived to make sure every detail of our stay was worry free every day. The Pyramid at Grand Oasis - All Inclusive, Century Suria Service Apartment - Private Residential 2, Reviews of The Pyramid at Grand Oasis - All Inclusive, Personal or sensitive info (e.g. This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. The only way to leave a review is to first make a booking. Coffee shop was good your staff keep everything clean.. it needed better food and when we had a problem no one really did anything about it. Contributions should be travel related. They charge for room service. Meetings and weddings are common here, as there are plenty of facilities for coordinating special events. Speaking of drinks, you cant get a decent drink anywhere, everything tastes like water even the beer. Please dont include personal, political, ethical, or religious commentary. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Children 13 and above are considered adults at this property. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Other all-inclusive amenities include unlimited access to the gym, nine-hole golf course, and outdoor tennis court, though fees apply for golf and tennis equipment rentals. Thanks! Theres never a dull moment at this distinctively pyramid-shaped, three-pearl property, which occupies a sizable stretch of spectacular beach in Cancuns Hotel Zone. Located in the top-rated area in Cancn, this property has an excellent location score of 8.5! Additionally, we offer wheelchairs subject to availability. Ideally, we'd publish every review we get, positive and negative. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. The food was delicious, the entertainment was great. Guests are allowed to bring their own alcohol to the pool and beach area. All content should be genuine and unique to the guest. Night entertainment with a show, nightclub and a shared lounge are also some of the features that guests will find here. -- It took me 20 minutes walking around to find a restaurant to make reservations. The prices for upgrading to the next category start at $500 MXN per night, and they can vary according to two factors: a) Your booked category b) The category you wish to upgrade to To inquire about a category in particular, please dial +52 55 4170 9258, email contact@oasishoteles.com, or contact us through WhatsApp at+52 998 287 4478. Your contribution should be yours. Wide beach clubs: Bali beds, sunbeds, and pools, with beverages & snacks service. They're also applicable regardless of the comment's tone. With only a few weeks left to plan your. Asked about: Sian Kaan Standard - Adults Only Suggestion for the resort: go karts, since the resort is so big to take guest to further locations. Viajes Caribe Maya: Tours y Excursions | The O Photo. Call +01 (800) 446-2747. To edit a review youve already submitted, contact our Customer Service team. Comfort, fun, countless activities, and the friendliest attention; all these and more await at Oasis Palm, the perfect resort to enjoy an unforgettable family vacation. Coffee-and-tea-making facilities and free minibars are also provided, but past guests have complained that the minibars aren't restocked daily. Category, Of course! They dont answer the phones when you call the front desk. Very loud music all day at the pool. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. If you stayed at this property through Booking.com, you can write a review. Great diversity of all-inclusive culinary options: gourmet restaurants, Mexican, Italian, Japanese, international, seafood, sushi, and snacks. Issues concerning Booking.coms services should be directed to our Customer Service or Accommodation Service teams. The full bathroom includes free toiletries and may either have a bath or shower. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Of note is the restaurant Benazuza, hidden inside the hotels Red Casino (which includes a huge poker room, roulette tables, and slot machines), which offers a 22-course tasting menu that guests rave about. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Cribs and rollaway beds can be requested for families. The 151-room Ocean Spa Hotel is a mid-range all-inclusive resort in Cancun's Hotel Zone that's a good choice for undemanding travelers looking for a good value. Private pool means is right outside the room or inside the room or what does it means? I didnt like having to bring pool towels down from the room and carry back. Bathrooms, outfitted in dark granite, are clean, but past guests have complained about everything from low water pressure to musty smells. Oasis Hotels & Resorts. Mimosas at breakfast. She made the entire process run smoothly, she was very helpful and efficient!!! poor information during check in, has enough restaurants, good shows and a big pool. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. The Mayan ruins at Chichen Itza are just over two hours away by car. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Sian Ka'an Beach Club & Spa: Bali Beds & Domestic Open Bar | Premium Beverages $ | Massages & Body Treatments. not much entertainment both day and night, size of hotel the pool was biggest Ive been to in Mexico the staff were excellent and there was a lot of restaurants and bars available. Don't worry, we will protect you from any unexpected situation, with a simple cancelation process and full flexibility for making changes. The Pyramid at Grand Oasis offers daytime and nighttime experiences, varied activities, shows, and haute cuisine restaurants to surprise even the most demanding guest. Avoid fraudulent agencies and secure your reservation directly with Oasis Hotels & Resorts. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Beach Club: Stage, Dj Booth, And Domestic Open Bar | Vip Section. Questions and answers should be property- or room-related. Certain services and amenities may be reduced or unavailable as a result. I wanted a king but my boyfriend and i had 2 double beds. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Error: All-inclusive luxury family resort with exclusive areas for adults only, 323 rooms and suites with sea or sunset view. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Couples in particular like the location they rated it 8.8 for a two-person trip. The well-maintained grounds are dotted with palm trees and feature a nice pool, kids' pool, and a small stretch, The 45-room Hotel Plaza Kokai is a mid-range property with a convenient downtown location, though not within walking distance of the beach. The most helpful contributions are detailed and help others make better decisions. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Reviews are most valuable when they are original and unbiased. the staff try hard, but there is an obvious lack of training. The Pyramid at Grand Oasis - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival. we would stay there again honestly. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. That's how we know our reviews come from real guests who have stayed at the property. If you find a better price out of oasishoteles.com we will match it. Beautiful beach. For more information, please visit our website oasishoteles.com. Guests love the Cigar Corner, which also has a bar. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Cancun International Airport can be reached in a 30-minute drive. To see correct prices and occupancy info, add the number and ages of children in your group to your search. This busy property is -- like its name suggests -- a pyramid-shaped structure, with rooms occupying the sides and a light-filled courtyard at its core that houses the lobby. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. * The property usually replies within a few days. After their trip, guests tell us about their stay. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Housekeeping staff act like you are bothersome. The cascading foliage in the atrium, thatched roof walkways throughout the lush gardens, and gorgeous beach contribute to the tropical ambience, although the constant activity makes it hard to find a quiet spot. All bathrooms have shower/tub combos with fixed showerheads, hairdryers, and Oasis brand toiletries. Reviews are most valuable when they are original and unbiased. Your current currency is U.S. Dollar, Choose your language. Approximate prices in USD for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Great location and facilities for couples. 1557030,1550830|3,1565670,1563710|6,1561630,1568250,1565870,1565870|4,1559850,1542630,1566560,1563710,1561950,1548020|4,1565080,1542720,1568250|3,1557080,1563880,1550830,1561220,1553180,1563710|2, The Pyramid at Grand Oasis - All Inclusive (Resort), Cancn (Mexico) Deals, Personal or sensitive info (e.g. The outdoor areas are adapted with ramps, and throughout the facilities, you will find elevators to provide quality service to all our guests. - My checkout time was at 12:00pm, at 7:00am someone from the staff knocked at the door asking me at what time I was planning to leave. Respect the privacy of others. For info on these editor-selected items, click to visit the sellers site. The staff at our Contact Center can help you manage your transportation, which is operated by Viajes Caribe Maya, offering very attractive rates. Prefer to get them poolside. They're also applicable regardless of the comment's tone. Coffee bars didn't open till seven a.m., and they ran out of ice cream at the creamery too early in the evening. Note that guests are required to go to the bar, as waiter service isn't provided. Please enter a valid email address. These beautiful Download the oasis hotels & resorts app and get access to the calendar of events, as well as activity and restaurant schedules of oasis hotels. Adults only in The Pyramid at Grand Oasis, Offers hotels in Cancn Outlet viaja y vuela. Please enter the dates of your stay and check what conditions apply to your preferred room. The Pyramid at Grand Oasis - All Inclusive takes special requests add in the next step! This is our guests' favorite part of Cancn, according to independent reviews. All products are independently selected by our writers and editors. Booking.com. Browse questions from guests for anything extra you want to know about the property, its the depend on the hotel plan and the days you staying, This information is given to the guest at their arrival, we are very carefull with food and drinks, you can verify this information on our online site in the fascheet option, please take a look at the fascheet on our online web site, 3 meals, buffet snack and some national drink, some of the rooms, it depends on the room category, ass soon as cheking you can go to the hotel customer service office, Open for: neither did booking. All rooms have air-conditioning (which often malfunctions), safes, blackout curtains, iPod docking stations, free bottled water, flat-screen TVs, and desks, plus ironing equipment. Property-wide Wi-Fi is free. Each review score is between 1 and 10. Something went wrong please try again later. Does this hotel have a casino inside of it, Do people traveling from USA need COVID test to enter mexico and Do you guys do COVID test to come back to USA. Fav restaurant was Maki Taco -- everything was delish. This review is hidden because it doesn't meet our guidelines. Are you changing plans? If you booked through us and want to leave a review, please sign in first. the location of the resort is close to the strip where the night life is so thats always a plus. Due to the coronavirus (COVID-19), this property has reduced reception and service hours. Aqua aerobics. Please dont include personal, political, ethical, or religious commentary. Is the mini bar free in the rooms? Regardless of the room you booked, all guests of The Pyramid at Grand Oasis get complimentary Premium WiFi service to let you keep connected at all times and share your vacation experience with the world.
Sitemap 16