Flushing. I contacted support to hopefully exercise the limited lifetime warranty. Cup your hand over the exposed part of the valve and slowly turn the water on going to the toilet. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Thank you for choosing Danco products. We are concerned that you have had a negative experience with the HC660. To replace these every three months. If you could please call our Product Support Team at 800-523-5135 (option #2) during our business hours (Monday Friday 8 am 5 pm CST) so we can better assist you to with the issue you are having, it would be greatly appreciated. Fixed it with a replacement seal. Good Morning Denis, With your right hand hold onto the gray shaft keeping the float cup all the way up. Ive installed dozens of fluidmasters or old style toilet parts with so much less hassle. es to provide the highest quality and most innovative products for the best value. I also like the feature of the water jet acrossRead More the bottom of the tank. 3. Then you should be able to remove the valve core. By continuing to browse our site you consent to receive our cookies. Our Technical Support team can be reached at 800-523-5135 (option 2), or if you prefer you can email them at. Check water level. Junk. If you need more information about how the HC660 works we have an excellent technical support team that is willing to answer any questions you may have. 8. Stop. If that doesnt resolve the issue, please reach out to our Product Support team who can further assist you. I dont need the tank cleaning feature, but I love the ability to adjust the bowl fill rate. I like these valves and installed two in my home within a couple of weeks of each other. We value your feedback and would welcRead Moreome additional information on how the product did not perform to your needs. The top hand is gripping the cap while the thumb is pressing on the raised lever arm. Anyone have experience in this type of repair. Im thRead Moreen going to remove this junk and drive over it several times with my 44. Turn the water back off. The problem is most likely the flapper, and unfortunately the issue is most likely you are losing water from the flapper that is leaking water from the toilet tank to the toilet bowl. Have had my Hydro Clean system installed for several years with no problem. Back to the old ball and chain since this thing is not saving me water but giving me a head ache. Necessary cookies are absolutely essential for the website to function properly. I did disconnect the fill valve from the supply and there doesn't appear to be any supply-side issues. I think the water is traveling up the vent branch. The HC660 HydroClean Toilet Fill Valve solves the two biggest reasons for water loss in toilets; miscalibration and leaks. See below for some steps on correcting this.Read More They can be reached at 800-523-5135 (option 2) or if you prefer you can email them at [emailprotected]. All of a sudden the other day, my toilet stopped working. It seems as if there might be debris in the fill valve keeping it from sealing. The part is called: Replacement Toilet Fill Valve Seal. I finally got it working but the job took a lot longer than it should have. We know it is frustrating when a product does not perform at a high level and does not meet your expectations. Cookie named 'recentproductthree' is not set! HC 660 leaking out the top, not fillibg through the fill valve. Our Customer Support team can be reached Monday Friday between 7:00 am and 5:00 pm (CST) at 1.800.523.5135 (option 2), or if you prefer, you can email them at [emailprotected]. We apologize for the inconvenience you have experienced. Recently our well ran dry. rew longer. 1. Place your left hand on the top of the valve cap and while placing your left hand thumb on the side of the arm coming out of the top. 14.Test. Please contact our Product Support Team @ 800-523-5135, option 2 or if you prefer you can email them at [emailprotected]. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. 6. Cup your hand over the exposed part of the valve and slowly turn the water on going to the toilet. We hope this can help you with your installation and fix your problem. 2. Please remove that seal and run it under water, looking for any tears or punctures. If in three months, or a year, or some too-short amount of time passes and the valve stops working properly, Ill be back to record the problem. The HC660 installs easily without tools. The water filling would not shut off. Make sure to run water through the center of it. If water level drops, a replacement flapper may be necessary. I just wanted to know when you lubricate the seal you put the silicon grease all over the seal or only specific areas. By continuing to use our site you consent to our use of cookies, which is described further, Toilet Tank Won't Fill Up Or Is Slow To Fill, Slow Fill on a New Performance Fill valve, Installing / adjusting a Leak Sentry Valve, Choosing the right flapper (flush is weak), 400A Universal Toilet Fill Valve with Brass Shank. It seems to me it should not have failed after only one year of operation. Read More2. My toilet water overflow tube is 5.5, this toilet fill valve fits for 6.5 overflow tube or longer. They can be reached Monday Friday between 7:00 AM and 5:00 PM (CST) at 1.800.523.5135 (option 2), or if you prefer, you can email them at [emailprotected]. The cap will be difficult to pull the first time, but will come off. 7. The pattern element in the name contains the unique identity number of the account or website it relates to. We are actually seeing the difference in our water bills. We appreciate your feedback and with feedback such as yours we are able to better our products for future use. Reliable for about 8 years. d the installation instructions to problem solve the water leak to no avail. How does an audible alert work with no battery or sounder? My kids think I should purchase a new toilet but there is nothing wrong with this one except for using this item thinking I would be saving water. I think its the opposite. Thank you for letting us know of the situation you have encountered. Let the water run for about 15-20 seconds, flushing any debris out. I bought this fill valve about a year ago. Thank you for reaching out to us. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. Is it that hard to design a simple toilet fill valve that works? It failed working the other day, after about 8 years. en going to remove this junk and drive over it several times with my 44. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Every 3-5 minutes they flush. It agitates the water and kept the bottom clean. To lock, press the cap down while turning it and the arm clockwise. Cup your hand over the exposed part of the valve and slowly turn the water on going to the toilet. I will send over your review to our Engineering team so that they can take a look at the issue. Click Here for AssistanceWell help get you sorted out.No thanks! The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. My Jacuzzi shower base drain is leaking. Turn off the water at the wall. Unfortunetly, products can fail for a number of reasons. Water stops filling the tank at the physical volume I want, and so far theres no leaks or other issues. 13.Turn the water supply back on. This category only includes cookies that ensures basic functionalities and security features of the website. We do publish all reviews whether low or high, but we are more concerned on making your situation right. Terrible. Next day it would not stop running water. Who doesnt need their toilet for 3 or more days?! Missed sale. You may freely link Nothing in instructions as to how the leak detection works. Read MoreWorked perfect problem solved, simple and effective adjustments. You should be able to lift off the cap and lever from the valve body. I am guessing your water is depositing minerals like calcium or lime either in the supply valve, the fill valve or both. We know it can be frustrating when a product does not perform as you intended. Make sure to run water through the center of it. A unique feature is the leak detection and signals when a leak is found. It could be the positive lock (height adjustment is not locked in place) or the smart nut is not tightened down enough that is making the unit twist when being flRead Moreushed. Cheers. Turn the water back off. er than there the pin goes. We have passed on your note to our Engineering team for further review. 8. We know it can be frustrating when a product does not perform as intended. I have. Website operating To correct this, please try the following: 1. It is designed to fit most standard toilets and the height can be adjusted from 11 in. Thank you for your inquiry. Nothing in the instructions about what to when you hear it nothing..can see water leaking into the bowl. The toilet branches separately into the 4 inch line. Take a pencil and mark the water level in the tank as well as in the toilet bowl. On my third one for the same toilet. Required fields are marked *. ple enough to take it apart but I could not get it to operate during testing. I contacted support to hopefully exercise the limited lifetime warranty. If there is mineral buildup inside your fill valve, taking it apart and using air will not resolve things. 1. About a week ago I cleaned the pop-up of soap scum and the drain worked fine and then the drain just clogged farther down. Do the same with the piston assembly, moving the arm up and down to allow water through. Home Shop Bathroom Toilets - Danco Fill Valves HydroClean Water-Saving Toilet Fill Valve with Cleaning Tube. Turn off the water at the wall. When I plunged the drain I noticed the water will bounce (oscillate) few times and I can hear it in the wall. I wish they can make the thumb scRead Morerew longer. Make sure to run water through the center of it. Turn the water back off. Who doesnt need their toilet for 3 or more days?! The unit was designed to assist with water saving. Thank you for your inquiry. It would probably need to soak in a very strong vinegar solution, or a CLR type product overnight ensuring that the cleaning solution was completely inside the valve. If you could reach out to our Product Support team at 800-523-513Read More5 (option 2) we would be happy to send a replacement and discuss any resolutions to fixing your problem. Have you confirmed that you are getting a good supply flow through the shutoff valve? So a little over a year ago I posted this exact same problem of my toilet tank taking forever to refill and was told to replace my toilet fill valve which worked great. I think sink has a clog in the vertical branch to the 2 " waste line, since both the shower and toilet will drain without a problem. 3.Remove the blue bolt at the end of the control arm that is attached to the blue float device by snapping it from the control arm (there is a slot in the back side of the control arm to be able to do so) They can be reached Monday Friday between 7:00 AM and 5:00 PM (CST) at 1.800.523.5135 (option 2), or if you prefer, you can email them at. We hope this can help you with your installation and fix your problem. Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. Garbage, only a few months old and now it runs non stop here and there no rhyme or reason as to why. I have augered the sink line 3 three times and could not find or free the clog. to 13.8 in. We take our customers concerns and suggestions seriously so we can provide the best experience possible. My tank was not filling, so I went to a big box store and your product was prominently displayed in its own P.O.P stand. I have been happy with the product unyil now. This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website. Remove the white piston assembly by lifting the float arm and rotating counter-clockwise until it unlocks, then lift it out. Bing Ads sets this cookie to engage with a user that has previously visited the website. The cookie is set by Snapchat to show relevant ads to the users by tracking user behaviour on Snapchat. In either case you don't have anything to loose and in many cases a cleaning is all it takes. The ANONCHK cookie, set by Bing, is used to store a user's session ID and also verify the clicks from ads on the Bing search engine. So easy, about $3 repair. Please call or email our Technical Support team and give them your shipping address and we will happily send a replacement under warranty. Today I wake up and find my toilet tank filling extremely slowly with a valve that has a 5 year warranty.
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